Associate Lab Support Coordinator

PerkinElmer

69d

About The Position

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Requirements

• High School Diploma or equivalent and 1-2 years’ experience in a customer facing role.

Nice To Haves

• 2+ years’ experience in a customer facing role within a scientific environment.
• Professional Certification/Associates degree in relevant field (Project Management, 6-Sigma, Business Administration, Supply Chain).
• Basic understanding of GLP/GxP and/or experience working in a compliance driven environment.
• Experience with 5S (Sort, Set in Order, Shine, Standardize, Sustain) principles.
• Sufficient knowledge to independently carry out duties of chemical and safe handling practices.
• Basic knowledge of Occupational Health and Safety.

Responsibilities

• Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.
• Work closely with other teams to seamlessly deliver lab support services.
• Help coordinate the working lab environment daily and notify inventory team of shortages in point of use cabinets including but not limited to glassware, lab coats, PPE, consumables.
• Occasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.
• Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits.
• Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
• Regularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory.
• Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.
• Provide updates and timely communication to lab users on service work requests.
• Provide area walkthrough for new members of customer staff and visitors.
• Once certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service.
• May be required to cross-train and provide back-up to other lab support areas in their lab.
• Complete relevant paperwork according to principles of Good Documentation Practice.
• Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions.
• Demonstrates appropriate use of office equipment/software after training.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees