Associate IT Director - St David's Medical Center

HCA Healthcare•Austin, TX

About The Position

The Associate Director of IT&S provides technical and managerial leadership in establishing goals and priorities and in the overall management of day to day operations within a HCA hospital. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of facility infrastructure including telecommunications (as applicable), desktop and server support, and network cabling and wiring. Ensures continuity and alignment of division IT&S strategic and operational plans and hospital needs. Requires subject matter knowledge across telecommunications (as applicable), data technologies, services, and components. Builds and maintains relationships with division and hospital level leadership teams. Demonstrates strong written, verbal, and presentation skills. Should possess a strong personal drive and ability to see strategy through to execution in a matrixed, corporate environment.

Requirements

Mature understanding of current and emerging technologies, specific to voice and data operations
Demonstrated ability to establish and build strong relationships across a broad range of personality types
Demonstrated ability to effectively communicate information technology both verbally and in writing
Demonstrated customer orientation
Excellent leadership and teaching abilities
Demonstrated advanced computer skills
Three to five years experience in an IT environment with direct supervision or team leadership.

Nice To Haves

Strong understanding of HCA systems and procedures
Strong analytical skills in planning and policy maintenance and development
College Graduate Preferred

Responsibilities

IT Operations Management: Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management
Assists in development of Facility IT&S capital & operating budgets
Assists in establishing, and communicates, monitors, and manages Service Level Agreements (SLAs) Coordinates the assignment of resources to IT&S projects, operations, & incidents
Consults with technical leaders during technical goal setting, prioritization, planning and design for Facility technical environment
Directly responsible for technical support - maintenance and troubleshooting of Facility infrastructure
Coordinates on-site management of Facility hardware & software
Assists in managing compliance issues & projects
Manages information security aspects for the Facility Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning
Participates in development of and execution of a Facility IT&S plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups
Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure
Represents IT&S on appropriate business committees
Owns the facilitation of multi-way communication with key constituents on IT&S matters
Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to division CIO
Cascades all information to Facility-based IT&S staff through face-to-face meetings and other communication mechanisms
Promotes sharing of information through documentation and distribution of best demonstrated practices
Assists in managing, monitoring & executing the Facility's portfolio of projects
Assists in supporting IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)
Process Engineering: Improvement of Workflow through Technology, Utilization of Technology
Understands the implications of technology solutions to Facility workflow & operations & assists in communicating to key stakeholders
Assists in identifying process improvement opportunities & challenges and communicating them to appropriate Division IT leaders for planning & action
Participates in Enterprise, Division, &Facility process improvement initiatives Governance: Support of Decision-Making Processes
Educates key constituencies regarding IT governance processes & practices
Communicates & supports IT governance processes & practices Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management
Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor
Helps ensure accountability of IT&S Staff working in the Facility
Recruits, manages, leads, develops & retains IT&S staff in Facility, in alignment with Division organization structure & practices
Adheres to the Code of Conduct and Mission and Value Statements
Assists with other duties as assigned

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.