Associate International Customer Service Representative - Cobb Vantress Corporate

Tyson Foods • Siloam Springs, AR

8d

About The Position

The expectation of this position is to optimize and coordinate the logistics of international orders to meet customer needs and company business objectives. Essential functions include providing customer service; managing Cobb export processes in compliance with domestic and international government regulations; coordinating export activities to fulfill customer orders; maintaining an international invoice log for the Accounting department; and providing supply availability information and support to all business units.

Requirements

• Bachelor’s degree or equivalent from a four-year university or technical college preferred.
• Three (3) or more months of related experience in the poultry industry and/or export division preferred.
• Standard computer skills required, including spreadsheet and word-processing applications.
• Proficiency in Microsoft Excel, Word, and PowerPoint is preferred.
• When visiting job sites, biosecure environments require showering prior to entering facilities.
• Appropriate clothing and footwear are provided by the company.
• No jewelry may be worn on job sites except for medical ID jewelry.
• Team members must be willing to sign an agreement to avoid contact with all avian species, including chickens, ducks, and other birds.
• The Company Animal Welfare Policy must be followed at all times.
• Must use safe lifting techniques.
• While performing the duties of this position, the team member is regularly required to stand, walk, sit, and use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk; or hear.
• The team member must occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Bachelor’s degree or equivalent from a four-year university or technical college preferred.
• Three (3) or more months of related experience in the poultry industry and/or export division preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint is preferred.

Responsibilities

• providing customer service
• managing Cobb export processes in compliance with domestic and international government regulations
• coordinating export activities to fulfill customer orders
• maintaining an international invoice log for the Accounting department
• providing supply availability information and support to all business units

Benefits

• paid time off
• 401(k) plans
• affordable health, life, dental, vision and prescription drug benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees