Associate Inside Sales Representative

Gogo Business Aviation-posted 3 months ago
$52,000 - $65,000/Yr
Full-time • Entry Level
Broomfield, CO
501-1,000 employees
Telecommunications
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The Gogo Associate Inside Sales Representative will provide direct support to Sales Managers in the ongoing development of existing and prospective customers within the Business Aviation Market and to ensure that the department is able to meet its goal and objectives. Inside Sales Representatives develop and maintain customer accounts, implement sales strategies, present new concepts, and ensure optimal sales service. Are you someone who loves the thrill of the sale and enabling your team? Then come onboard the Gogo Sales - Operations Team!

  • Respond to Inside Sales emails including some emails going to external sales distribution list
  • Prefill Customer Service Agreements (CSA's) and check for accuracy
  • Create SBB Usage reports for Regional Sales Managers (RSMs)
  • Assist with customer emails to initiate rate plan changes
  • Gather technical information needed to activate SD services
  • Follow up on deactivations and with new aircraft owners
  • Manage Satcom iTunes account and App gifting to customers and new employees
  • Support RSMs at customer events such as trade shows, conferences, or other industry events
  • Collaborate with the team on sales proposals
  • Create leads and opportunities for RSM's (such as for the SDR & Global VT)
  • Train new RSMs on internal systems such as Ops and CRM and Plane Simple
  • Oversee FlightDeck Freedom (FDF) portal for customers and web portal for dealers and OEMs
  • Make SDR calls, create pricing sheets and SDR orders
  • Manage dealer agreements
  • Bachelor's degree in Business Administration or equivalent work experience
  • 0-2 years of proven Sales experience in an Aerospace environment
  • Must be able to travel up to 20% of the time to customer events, trade shows, conferences, etc.
  • Some hours outside of normal business hours and some weekend hours required
  • Ability to learn company processes, instructions and export compliance
  • Drive to obtain product knowledge of specific market segment
  • Strong planning, organizational, analytical, interpersonal, oral and written communication skills
  • Willingness to build strong negotiation, conflict resolution and customer service skills
  • Proficient in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook
  • Medical, dental and vision coverage with plans that can fit each employee's needs
  • Immediate vesting 401k plan
  • Paid time off and volunteer time off
  • Option to participate in an Employee Stock Purchase Plan
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