Associate Inside Sales Representative

Simpson Strong-Tie•McKinney, TX

1d•$19 - $29•Onsite

About The Position

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team. YOU As an Associate Inside Sales Representative you are responsible for servicing the customer by handling all types of customer problems and request as well as processing orders - usually by telephone

Requirements

High School Diploma or General Education Degree (GED) required.
3 months Related experience and/or training.
Computer Skills: type a minimum of 40WPM.
Accountability & Dependability: able to consistently demonstrate reliable, punctual attendance.
Mathematical Reasoning: able to apply basic Algebra and Geometry concepts. Able to add, subtracts, multiply, and divide whole numbers, fractions, and decimal equivalents.
Reading Comprehension: able to read and write simple correspondence and able to follow instructions.
Analysis/Reasoning: able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Customer Focus: ability to quickly and effectively solve customer problems.
Communication: able to communicate one-on-one, small group settings and via email.

Responsibilities

Answer approximately 75 phone calls a day and provide customers with requested information (pricing, ship dates, …). Input orders into the computer.
Provide technical help when needed.