Associate Industry Architect

Intapp • Charlotte, NC

2d

About The Position

The Associate Industry Architect is a product specialist who supports the development of Intapp’s templated Industry Solutions through configuration, research, and cross-team collaboration. This role contributes to creating scalable best-practice solution patterns that improve the way our products are sold, implemented, and adopted. The Industry Solutions group is founded on the idea that ‘ better defined solutions make our products easier to sell, implement, and use .’ The group’s mission is to ‘ simplify the sales motion, streamline implementation and accelerate client time to value.’ Reporting to a Director of Industry Solutions, the Associate Industry Architect partners with senior architects to design, configure and enable the solutions that are the key output from the Industry Solutions team.

Requirements

• Bachelor’s degree or equivalent work experience.
• 2-4 years of relevant experience in a services, pre-sales, client success or similar technical, client facing role at an enterprise software company
• Hands-on configuration of DealCloud, Salesforce, MS Dynamics or an equivalent platform
• Ability to interpret business needs and translate them into solution requirements
• Technically adept; able to learn how to configure Intapp applications through hands-on practice
• Strong attention to detail, with the ability to follow established patterns and processes
• High energy, collaborative, and eager to learn from senior team members
• Demonstrated professionalism, adaptability, and the ability to work both independently and as part of a team environment
• Comfortable presenting in team settings with strong written and verbal communication skills

Nice To Haves

• Experience with AI prompt engineering and/or agentic workflow builders is a distinct advantage

Responsibilities

• Solution Development: Contribute to the development, validation and documentation of best practice solution configurations in accordance with the quarterly release cadence
• Build and maintain best-practice configurations within Intapp products following established patterns and design principles
• Collaborate with Product Teams to understand how to optimally leverage new product features and prepare structured feedback for enhancement requests
• Enablement: Prepare demonstrations, documentation, and internal training content to ensure client-facing teams are ready to provide the best possible solution and experience to clients
• Field Support: Provide tactical support such as answering configuration questions, preparing demo environments and gathering structured feedback from client-facing teams
• Research: Maintain awareness of industry trends, competitive solutions, and product capabilities, and synthesize findings for use in solution development
• Participate in discovery sessions, internal or client-facing, as a supporting contributor
• Perform research for future roadmap planning and validation

Benefits

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.
• Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most.
• We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees