Associate Implementation Consultant

Transact Campus

104d

About The Position

As an Associate Implementation Consultant at CBORD, you will serve as the Subject Matter Expert (SME) in conducting both on-site and remote implementations. Your pivotal role includes training clients and providing best practice recommendations to guarantee their success.

Requirements

• Bachelor’s degree preferred, or 1 to 3 years of related experience in food production (kitchen and dietary experience)
• Strong experience with relevant systems and proficiency in training and presenting
• Excellent writing, communication, interpersonal, and human relations skills
• Effective time management, decision-making, and organizational abilities
• Customer-first mindset with a professional appearance
• Intermediate proficiency with Microsoft Office suite
• Ability to manage stressful situations effectively
• Personal credit card with sufficient credit for ten days of travel expenses

Responsibilities

• Execute on-site and remote implementations of CBORD solutions
• Provide comprehensive training and share best practice recommendations
• Collaborate with internal and external team members to ensure client satisfaction
• Create detailed documentation, including agendas, status reports, and implementation plans
• Offer support and review operations to align with best practices
• Coordinate technical support as needed
• Achieve revenue and billable utilization targets
• Continuously develop and expand knowledge of CBORD systems and supporting tools

Benefits

• Employer paid Life Insurance / AD&D / Short-Term
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan with Company Match of $0.50 for each $1 contributed on the first 8% of pay
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees