About The Position

As an Associate Implementation Consultant at CBORD, you will serve as the Subject Matter Expert (SME) in conducting both on-site and remote implementations. Your pivotal role includes training clients and providing best practice recommendations to guarantee their success.

Requirements

  • Bachelor’s degree preferred, or 1 to 3 years of related experience in food production industry or food production training (kitchen and dietary experience)
  • Strong experience with relevant systems and proficiency in training and presenting
  • Excellent writing, communication, interpersonal, and human relations skills
  • Effective time management, decision-making, and organizational abilities
  • Customer-first mindset with a professional appearance
  • Intermediate proficiency with Microsoft Office suite
  • Ability to manage stressful situations effectively
  • Personal credit card with sufficient credit for ten days of travel expenses
  • Valid driver’s license required.

Nice To Haves

  • Formal education in professional development, experience in adult learning and/or Registered Dietitian/DTR (FNS products), CDM experience a plus

Responsibilities

  • Execute on-site and remote implementations of CBORD solutions
  • Provide comprehensive training and share best practice recommendations
  • Collaborate with internal and external team members to ensure client satisfaction
  • Create detailed documentation, including agendas, status reports, and implementation plans
  • Offer support and review operations to align with best practices
  • Coordinate technical support as needed
  • Achieve revenue and billable utilization targets
  • Continuously develop and expand knowledge of CBORD systems and supporting tools

Benefits

  • Flexible time off to include paid holidays and volunteer time
  • Robust health, dental, and vision insurance plans on your first day of employment
  • Comprehensive employee assistance program (EAP)
  • Employer-paid life insurance/AD&D/short-term and long-term disability insurance
  • Flexible spending account (FSA) or health savings account (HSA)
  • Matched 401(k)
  • Employee stock purchase plan
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