Associate Implementation Consultant

Transact Campus

13d • Remote

About The Position

As an Associate Implementation Consultant at CBORD, you will serve as the Subject Matter Expert (SME) in conducting both on-site and remote implementations. Your pivotal role includes training clients and providing best practice recommendations to guarantee their success.

Requirements

• Bachelor’s degree preferred, or 1 to 3 years of related experience in food production industry or food production training (kitchen and dietary experience)
• Formal education in professional development, experience in adult learning and/or Registered Dietitian/DTR (FNS products), CDM experience a plus
• Strong experience with relevant systems and proficiency in training and presenting
• Excellent writing, communication, interpersonal, and human relations skills
• Effective time management, decision-making, and organizational abilities
• Customer-first mindset with a professional appearance
• Intermediate proficiency with Microsoft Office suite
• Ability to manage stressful situations effectively
• Personal credit card with sufficient credit for ten days of travel expenses
• Regular business travel based on client needs, typically 50% with travel Monday-Thursday.
• Home office-based when not traveling.
• Valid driver’s license required.

Responsibilities

• Execute on-site and remote implementations of CBORD solutions
• Provide comprehensive training and share best practice recommendations
• Collaborate with internal and external team members to ensure client satisfaction
• Create detailed documentation, including agendas, status reports, and implementation plans
• Offer support and review operations to align with best practices
• Coordinate technical support as needed
• Achieve revenue and billable utilization targets
• Continuously develop and expand knowledge of CBORD systems and supporting tools

Benefits

• Flexible time off to include paid holidays and volunteer time
• Robust health, dental, and vision insurance plans on your first day of employment
• Comprehensive employee assistance program (EAP)
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance
• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan
• Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees