Associate II, Sales Support

Ingram Micro • Miami, FL

248d • $38,600 - $57,900

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! The pay rate for this role is $20.40/hr Hybrid Work Schedule (3 days on-site).

Requirements

• High School Diploma or equivalent, 2 year degree preferred.
• 3 years of general experience or 2 years functional experience.
• Full proficiency in both English and Spanish is required for this position.

Nice To Haves

• Established and productive individual contributor.
• Works under moderate supervision.
• Problems faced are typically routine but may at times require interpretation or deviation from standard procedures.
• Makes minor adjustments to working methods.
• Communicates information that requires explanation or interpretation.
• Provides administrative or technical support at an intermediate level.
• Still gaining or have attained full proficiency in their specific area of discipline.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
• May seek the advice of senior personnel in the functional area.

Responsibilities

• Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
• Provides support to a team of sales (inside/outside) representatives.
• Works with sales management, sales reps and customer service to process customer orders and/or change orders.
• Verifies and reviews the accuracy of orders.
• Responsible for monitoring overall account activity for assigned group.
• Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
• May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
• Takes orders on self-qualified leads when appropriate.
• Prepares product/license quotes as needed for pre-sales customers.

Benefits

• Medical, Dental, and Vision
• 401K Matching
• Vacation Time, Sick Days, and Holiday Pay
• Work Life Balance
• Paid Parental Leave
• Tuition Reimbursement
• Bonus Opportunities
• HSA and FSA
• Life Insurance
• Short and Long-Term Disability
• Employee Resource Groups
• Employee Referral Bonuses
• Mentorship and best in industry career growth opportunities
• Team building events including quarterly food events and meals for Thanksgiving and Christmas, food truck parties, and Spirit Week celebrations
• Fundraisers for local charities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED