Associate I, Medical Staffing

Princess Cruise Lines USA • Miami, FL

85d

About The Position

This role reports to the Supervisor, Medical Staffing and provides support to Medical Staffing and Talent Acquisition programs, projects, and activities. Provides administrative support for recruitment, credentialing, onboarding, scheduling, and training of shipboard medical staff. This role will interface with all brands, medical teams onboard, shoreside health services and public health leaders as well as external vendors that manage our healthcare systems. This includes supporting the North American brands which comprises of five brands with approximately 65+ ships carrying over 10 million guests annually and employing over 100,000 team members.

Requirements

• Associates' degree or equivalent college coursework required.
• Bachelor's degree preferred.
• 1+ years of work experience with similar scope and responsibilities is required.
• Proficiency in Microsoft Office and PowerPlatform.
• Ability to thrive in a fast-paced environment while prioritizing workloads.
• Excellent interpersonal skills and the ability to work with various teams.
• Analytical and logistics skills.
• Strong communication and organizational skills.

Responsibilities

• Completes tasks associated with recruitment, credentialing, onboarding, and scheduling of medical staff.
• Tracks medical staff certifications, accreditations, licenses, and registrations (e.g., ACLS, PALS, ATLS, x-ray training).
• Tracks medical staff internal training requirements.
• Coordinates with the Scheduling Department to ensure individual staff have the necessary visas, flight arrangements, and joining instructions.
• Proposes options for scheduling that balance considerations such as onboard skill and experience mix, team dynamics, staff preferences, dry docks, and voyage itineraries.
• Anticipates staffing requirements in advance of acute shortages to minimize costs, improve individual morale, and strengthen team continuity.
• Responds in a timely and informative manner to medical staff questions about course scheduling and reimbursement.
• Coordinates the scheduling of medical staff courses and required training at the direction of the Supervisor or Manager.
• Provides comprehensive support to the Supervisor or Manager as necessary (e.g. preparation, distribution, filing, and tracking of a variety of written documents, spreadsheets, meeting minutes, and presentation materials).
• Collects, compiles, and analyses data regarding recruitment, staffing, and onboarding.
• Tracks candidates in the Applicants Tracking System (ATS) through the recruitment process, updating statuses and facilitating recruitment decisions in coordination with the recruiters and hiring managers.
• Serves as a primary interface to Talent Acquisition Partners by reconciling and reporting candidates' progression through the selection and hiring processes.
• Screens and selects medical candidates to advance through the selection workflow in coordination with the hiring managers.
• Coordinates interview assignments with external recruitment collaborators (technical interviewers), their scheduling, report collection, and pre-screening summaries for candidates to progress through the selection process.
• Obtains and pre-screens professional reference checks in support of the hiring process.
• Serves as a primary point of contact to candidates by providing updates regarding their progression through the selection and hiring processes.
• Engages new hires in onboarding, guiding them through the ATS workflow, and links them with the appropriate onboarding agent / Global Talent Partner.
• Facilitates and expedites candidate onboarding according to staffing needs.
• Monitors and manages communications through the shared e-mailboxes available for candidates, talent partners, collaborators, and interdepartmental teams.
• Participates in quality improvement projects for screening and selecting medical candidates.
• Assists in creating and using marketing materials, organizing, and participating in recruitment events, or other active talent acquisition strategies as deemed necessary by the manager.
• Provides cross-coverage for other roles upon the Managers' request.
• Reviews receipts for accuracy and appropriateness and obtains approval from the Manager for medical staff reimbursements (training courses, visas, and travel expenses) according to departmental policy.

Benefits

• Cost-effective medical, dental and vision plans.
• Employee Assistance Program and other mental health resources.
• Company paid term life insurance and disability coverage.
• 401(k) plan that includes a company match.
• Employee Stock Purchase plan.
• Paid Time Off including 8 company-wide holidays and 2 additional floating holidays.
• Vacation Time starting with 14 days/year for full-time employees at the manager and below level.
• 80 hours of sick time each year for full-time employees.
• Complementary stand-by cruises and employee discounts on confirmed cruises.
• Personal and professional learning and development resources including tuition reimbursement.
• On-site Fitness center at our Miami campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Water Transportation
• Education Level: Associate degree