Associate I - International Private Banking (Korean Speaking)

Central Pacific Bank • Honolulu, HI

5d • Onsite

About The Position

Position Function:

Supports the International Banking Officer in managing, servicing and growing a portfolio of high valued clients in deposit accounts/relationships. Assists in maintaining all client information. Serves as a liaison between the Officers and other stakeholders to facilitate the effective delivery of financial products and services and cross marketing a full range of banking, trust and investment services. Provides banking and operational support for clients on behalf of the Officers as needed. The Associate is experienced and keeps updated in their knowledge of bank documentation, rules and regulations. The Associate is comfortable in dealing with high valued clients and can effectively managing a high level of client centric service while being a being proactive and working in a collaborative manner.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Requirements

• High School Diploma or GED equivalency required.
• 4+ years of experience in commercial and retail loan and deposit servicing or underwriting, or equivalent experience required. (Relevant Bachelor’s Degree can be used to substitute for 2 years of experience.)
• Proficiency in Korean language required; ability to read, write, and communicate in a business setting.
• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents.
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

Nice To Haves

• Bachelor’s Degree from an accredited 4 year university in Accounting, Finance, Economics, or related field preferred.

Responsibilities

• Assist the assigned international banking officers to maintain, expand and service deposit relationship of assigned existing high value clientele, as well as responding to inquiries from new clientele, under the supervision and training of the international banking officers.
• Assist in deposit servicing, ensures opening deposit accounts and related products and services are opened in a timely manner; receives and ensures deposits, withdrawals, wire transfers, and funds transfers are processed; approving checks, processing of wires, travelers checks, cashiers checks, foreign currency requests.
• Assist officer with preparation of loan applications, photocopies, change of address requests and other forms as needed.
• Generate referrals for various banking products and services, both in the business and retail areas.
• Process various administrative/operational duties as assigned by the officers.
• Assist in special projects, miscellaneous responsibilities, and other duties as assigned.
• Serve as a backup for other administrative/operational duties as assigned by officer.
• Assist in miscellaneous responsibilities and other duties as assigned.
• Contribute to achieving a satisfactory rating on audits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED