Associate Human Resources Technology Analyst

Sanford Health • Sioux Falls, SD

98d • $24 - $38

About The Position

The Human Resources Technology Associate Analyst will provide administrative support to the Human Resources (HR) technology portfolio including basic functional maintenance of existing applications and involvement in new projects. Participate and provide first-level support and maintenance in Information Technology (IT), Center of Experts (COEs), Human Resources Strategic Partners (HRSPs) and Human Resources Shared Services (HRSS) with all new HR technology implementations.

Requirements

• Bachelor's degree in human resources, business, education, computer science, information management or related discipline.
• One year of experience in implementing and supporting technology systems with experience in human resources and learning systems preferred.
• Experience in Healthcare and/or Insurance industry helpful.

Responsibilities

• Support day-to-day operations through handling and resolution of cases in ServiceNow in line with appropriate SLAs.
• Serve as a support role for assigned functional areas and assist subject matter experts and analysts with ensuring data integrity, report writing and analyzing data requirements.
• Participate in running of recurring HRIS processes and entry of HR data on a needed basis.
• Perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Assess release features and support projects to adopt new functionality or change existing processes.
• Support testing efforts (e.g., regression testing).
• Ensure compliance with corporate data administration, security standards, HR policies, and procedures.
• Handle confidential information, while regularly performing data audits, and validations, as necessary.
• Assist in fulfilling data requests in a timely manner.
• Work effectively with end users to understand and gather business requirements.
• Provide strong customer service.
• Recognize escalated HR technology cases in line with service level agreements and designate when needed.
• Participate in planning, analyzing, and developing business requirements for HRIS modifications and enhancements.
• Develop and test job aids to support the HRIS team and activities for functional users.
• Establish and maintain procedures, guidelines, and documentation.
• Develop competence by performing structured work assignments.
• Seek out new assignments to learn and demonstrate willingness to develop skills.
• Keep up with current and new HR technology and trends for individual development.
• Regularly contribute useful ideas for own work area/team within defined parameters.
• Demonstrate analytical skills.
• Exhibit strong attention to detail.
• Show strong communication, interpersonal, and listening skills.
• Ability to deal with ambiguity.
• Work as a team member and collaborate effectively with other members while fostering and maintaining positive relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree