Associate-Guest Relations - West Hospital - FT/Day

Indiana University Health • Avon, IN

369d

About The Position

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Requirements

• High School Diploma/GED required.

Nice To Haves

• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

Responsibilities

• Welcome all guests to the organization in a friendly, helpful manner.
• Serve as an information resource by answering questions.
• Provide accurate up-to-date information.
• Give directions to areas within the hospital and adjoining medical facilities.
• Be a culture champion by embracing and demonstrating the mission and vision of the organization.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees