Associate-Guest Relation - North Hospital

IU Health • Carmel, IN

1d • Onsite

About The Position

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state.
We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

• High School Diploma/GED required.

Nice To Haves

• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

Responsibilities

• Welcoming guests
• Answering questions
• Providing accurate up-to-date information
• Giving directions
• Being a culture champion

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees