ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

State of California • Sacramento, CA

26d • Hybrid

About The Position

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners. DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. The California Department of Consumer Affairs (DCA) maintains a comprehensive Equal Employment Opportunity (EEO) Program designed to ensure compliance with state and federal nondiscrimination laws while fostering a workplace culture rooted in diversity, equity, and inclusion. The program is overseen by the department's EEO Officer, who provides strategic leadership and oversight across DCA's boards, bureaus, and committees. The EEO Office also conducts sensitive investigations into complaints, ensuring that all employees are treated with respect and that due process is followed. In addition to compliance, the program emphasizes education and training, equipping staff and leadership with the knowledge to uphold EEO principles and contribute to a respectful environment.

Requirements

• Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.
• Two mandated 8 eight hours days in the office.
• You will find the Minimum Requirements in the Class Specification.
• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
• Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
• The following items are required to be submitted with your application.
• Applicants who do not submit the required items timely may not be considered for this job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - The total length of your SOQ must not exceed one single spaced, typewritten pages in 12-point font. It is expected you will be as complete and specific as possible. A resume may be submitted but will not be accepted in lieu of a completed SOQ. Applications submitted without a completed SOQ will not be considered for further evaluation.
• Describe a time when you conducted an investigation. What steps did you take to gather and analyze evidence, and how did you ensure fairness and accuracy in the process?
• Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview.

Nice To Haves

• Demonstrate ability to work collaboratively in diverse teams and handle sensitive issues with discretion and professionalism.
• Ability to design,develop, and deliver training sessions on EEO related programs.
• Excellent written communication skills for preparing reports, summaries, and recommendations.
• Experience conducting investigations into discrimination or harassment complaints, including interviewing, evidence gathering, and report writing.
• Strong problem-solving and critical thinking skills.
• Ability to interpret data and compliance metrics to monitor program effectiveness.

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees