ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
About The Position
The CalSTRS Retirement Readiness Division is seeking a motivated individual to work as an Associate Governmental Program Analyst in the Glendale Member Service Center. The Retirement Readiness (RR) Division is the principal area of the organization that develops, delivers, and coordinates educational services to CalSTRS members, employers, and staff. The goal of RR is to ensure that all members receive adequate, timely, and accurate information in order to make sound decisions regarding their CalSTRS benefits. Are you seeking an interactive position that provides direct services to CalSTRS members, our wonderful teachers of California? Join us in our beautiful LEED Certified CalSTRS Member Service Center located in the heart of downtown Glendale! The center is located in the central business district near many dining, entertainment and shopping venues including The Americana and the Glendale Fashion Center. There is easy access to the CA-134 freeway with connections to the I-5 and CA-2 freeways. As a part of the CalSTRS team, you will experience an award-winning recognition program and ongoing learning and career development opportunities. Take pride in knowing you are helping public educators learn about their retirement benefits so they can ensure their financial future. Under the direction of the MSC manager (Pension Program Manager II), the CalSTRS Benefits Specialist independently performs a wide variety of the more complex and difficult tasks associated with providing retirement benefits planning. The incumbent must exercise a high degree of discretion, diplomacy, confidentiality and initiative while taking independent action to resolve issues as they arise. Retirement Readiness (RR) is the principal area of the organization that develops, delivers and coordinates educational services to CalSTRS members, employers and staff. The goal of the RR is to ensure that all members receive adequate, timely and accurate information to make sound decisions regarding their CalSTRS benefits. Within Retirement Readiness, the Glendale Member Service Center (MSC) is responsible for conducting workshops and benefit planning sessions with CalSTRS members. The position is in Glendale, California and requires 35% travel.
Requirements
- Basic mathematic comprehension and experience with calculations, such as averages, decimals, formulas and percentages
- Ability to travel overnight to various trainings and meetings
- Experience delivering retirement/pension information to audiences of various sizes
- Experience providing customer service in a variety of ways
- Ability to work various hours at times to support member services
- Experience researching, analyzing, interpreting laws and policies
- Experience working with confidential information
- Experience providing feedback and explaining complex information
Benefits
- Alternative work schedules
- Flexible work hours
- Remote work options
- Medical benefits, including health, dental and vision insurance
- Paid holidays and a defined benefit retirement program
- More than four weeks of vacation/sick leave for leaders
- More than three weeks of vacation/sick leave for staff
- Health insurance in retirement
- Employee Assistance Program
- Loan forgiveness under the federal Public Service Loan Forgiveness Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
