Associate Garden Manager

Mariani Landscape•Denver, CO

6d•$60,000 - $75,000

About The Position

Lifescape Colorado is seeking a client-centric individual to join our Maintenance Division. The Associate Garden Manager is responsible for planning, directing, and overseeing the financial and horticultural success, satisfaction, and retention of a specific book of assigned clients. The Associate Garden Manager is responsible for excellent client and team communication, along with identifying, proposing, estimating, selling, coordinating, and directing landscape enhancement opportunities on clients’ properties. The GM is always looking for opportunities to cooperate, solve problems, provide excellent customer service, and create and maintain beautiful landscapes.

Requirements

Experienced at balancing and organizing many different priorities
Previous experience with high-end clientele
Detail oriented and able to trust and follow the process
A Team Player.
Background in horticulture, garden/estate management, landscape architecture, and or other applicable green industry experience.

Responsibilities

Site Walks: Perform regular garden walks (weekly or bi-weekly) on assigned properties and maintain accurate logs of activities. Gauge overall landscape status and health, identify tasks to be performed by base services, enhancements, or irrigation crews, and occasionally perform minor landscape maintenance tasks on site.
Picture Punch Lists: Consistently produce picture punch lists to identify client requests or tasks to be performed by the regular base services crew.
Weekly Communication: Maintain professional relationships with all clients to ensure satisfaction, promote sales, and referrals through consistent weekly communication.
Enhancements: Actively identify, estimate, sell, and manage landscape enhancement opportunities.
Garden Quality: Responsible for overall success of the landscape by managing maintenance services, plant health care, and irrigation. Occasionally perform these tasks yourself as needed.
Issue resolution: Oversee and direct all horticultural quality concerns and address any improvement with Foreman and Production Manager
Irrigation Management: Regularly operate irrigation systems (physical controller operation and various cloud-based smart systems). The Garden Manager is responsible for irrigation programming updates onsite.
Production Interaction: Effectively create response plan for issues on accounts and communicate with Foremen, Production Manager, Irrigation team, or Sr. GM
GM Teamwork: Collaborate with other Garden Managers to analyze production, costs, gross margins, and other metrics. Help others out with their responsibilities when needed.
Property Care Team: Review and analyze data and metrics to represent performance and progress towards goals.
Communication: Timely and professional communication with team members via email, phone, text or any other format. Adhere to the 10-5 rule (communication received before 5pm gets a same-day response, communication received after 5pm gets a next-day response by 10am)