Associate - FX and Derivatives Middle Office

Banco Santander•Miami, FL

About The Position

The Associate, FX and Derivatives Middle Office supports a broad range of markets activities across assigned products and business areas, ensuring the accurate and efficient delivery of services to the Bank’s clients. In addition to core operational responsibilities, this role actively contributes to the transformation of operations through data-driven insights and the adoption of automation and AI-based solutions. The Associate plays a key role in maintaining strong relationships with internal stakeholders and, where applicable, external clients, contributing to a high standard of service delivery.

Requirements

Bachelor’s degree in business, Finance, Economics, Engineering, Data Science, or a related field, or equivalent work experience – Required
2+ years of experience in financial services, or a data/analytics-focused role within banking – Required
Experience with Capital Markets Middle Office and Operations processes
Working knowledge of financial markets and commercial banking products
Experience with Murex, MarkitWire, and other marketplace applications
Strong analytical mindset with the ability to translate data into actionable insights
Proficiency in Python for data analysis, automation, and workflow optimization
Hands-on experience with OpenAI tools or similar AI/LLM technologies, with the ability to apply them to real business use cases
Interest and experience in process automation, digitization, and operational efficiency initiatives
Ability to review and interpret financial documentation
Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders
Strong organizational skills and attention to detail
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Demonstrated ability to adapt quickly and collaborate effectively within a team

Nice To Haves

Experience with FX, Derivative, and Credit products and operational workflows
Experience working with data visualization or analytics tools (e.g., Tableau, Power BI)
Demonstrated ability to collaborate effectively in team-oriented environments
Fluency in Spanish (written and spoken)
Experience working in global or cross-border teams
Willingness and ability to work within a global team, collaborating across different time zones and cultures

Responsibilities

Performs a variety of complex, non-routine operational tasks to support team objectives
Investigates and resolves escalated issues, determining appropriate corrective actions
Executes complex transactions and conducts detailed research to resolve discrepancies
Supports onboarding and training of new employees on systems, processes, and procedures
Operate in a fast-paced multicultural environment
Contributes to continuous improvement by identifying opportunities to enhance workflows, policies, and operational processes
Leverages data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort
Participates in implementing process improvements and operational changes