Associate Fleet Technician, Bay Area

Nuro•Santa Clara, CA

3d•$29 - $39•Onsite

About The Position

Our Fleet Management team is the core of Nuro’s vehicle operations and customer experience. We are the customer support specialists, autonomous vehicle technicians, and vehicle operators who test, maintain, and ensure the operational readiness of our fleet. The Associate Fleet Technician is a critical, entry-level technical role that provides the foundation for our vehicle operations. You will be instrumental in keeping our autonomous fleet on the road, learning the basics of maintaining sophisticated hardware and software systems. This role is perfect for a mechanically inclined individual who is eager to transition into the fast-paced world of robotics and autonomous vehicles.

Requirements

Foundational Technical Experience: Proven experience (e.g., from an academic program, vocational training, or professional role) demonstrating basic technical/mechanical aptitude with vehicles, electronics, or complex machinery.
Technical Troubleshooting Mindset: Enjoy solving problems that require learning and understanding hardware, software, and electronic dependencies.
Attention to Detail: Proactive, task-driven, and highly organized with a strict attention to detail required for documentation and adhering to technical procedures.
Documentation Skills: Ability to effectively understand and follow complex technical documentation, schematics, or flowcharts related to hardware and software systems.
Physical Requirements: Ability to safely lift up to 50 lbs, bend, stand, and/or stoop for long periods to perform vehicle maintenance tasks.
Driving: A valid driver's license and a clean driving record.
Experience using vehicle diagnostic equipment
Experience working on ADAS systems
Basic understanding of Linux and capable to write basic code

Nice To Haves

Relevant Training: Automotive, Robotics, IT, or Technical training/certification (e.g., ASE, CompTIA, vocational certificate).
High Voltage: High-Voltage (HV) Certification or Training
EV/AV Experience: Direct experience working with Electric Vehicles (EVs) or Autonomous Vehicle platforms.
Electrical Aptitude: Basic electrical troubleshooting skills, including multimeter use and knowledge of schematics.
Methodology: Familiarity with lean manufacturing concepts like 5S methodology or other continuous improvement practices..
Software Familiarity: Basic experience with Linux command-line interface or other relevant operating systems for diagnostics.
IPC certification
EPA 609 refrigerant certification

Responsibilities

Vehicle Readiness & Maintenance: Execute daily and weekly preventive maintenance checks (PMs) and tasks to ensure maximum vehicle up-time.
System Diagnostics & Troubleshooting: Perform initial triage and resolution of routine hardware and software issues, and hand off technical issues out of scope. This includes diagnosing basic faults using technical documentation and standardized tools, and providing clear, detailed notes on issues that require escalation for further root-cause analysis.
Component-Level Work: Execute minor mechanical repairs, part replacements, and system retrofits/modifications on Nuro vehicles and robotics according to engineering specifications.
Operational Support: Support the transfer, setup, and extraction of autonomous vehicles and robots in operational zones.
Process Adherence & Documentation: Follow standardized operating procedures (SOPs) and complete detailed digital checklists/work orders daily, ensuring accurate reporting and proper escalation of complex issues.
Response & Safety: Respond to and professionally handle operational or roadside emergencies with composure, prioritizing safety and clear communication.
Collaboration: Work cross-functionally with Engineering, Software, and Field Operations teams to provide critical feedback on vehicle performance and maintenance processes.
Workspace Management: Maintain a clean, highly organized, and safe technical work environment in compliance with all company and safety standards.