Associate Field Service Technician

AVI-SPL•Lyndhurst, NJ

1d•$26 - $34•Onsite

About The Position

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. The AVI-SPL Associate Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at customer sites with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Day-To-Day Responsibilities: Read and interpret electronic schematics and architectural blueprints Perform preventative maintenance visits to help maintain a stable Product Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans as a part of Preventative Maintenance. Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting hardware and hanging ceiling mounts Assist next level service technicians as needed Provide client training as needed Adhere to and understand OSHA standards for all phases of the job Setup and troubleshoot various video codecs/video teleconferencing systems. Travel to various job sites required Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives. Support of Onsite Managed Services staff at client locations Items to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment.

Requirements

Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards

Nice To Haves

Minimum of a High School Diploma or equivalent preferred
Minimum of 1 - 2 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Experience with AV equipment

Responsibilities

Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable Product
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans as a part of Preventative Maintenance.
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting hardware and hanging ceiling mounts
Assist next level service technicians as needed
Provide client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems.
Travel to various job sites required
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.
Support of Onsite Managed Services staff at client locations