Associate Field Service Representative - Power/Electrical

Schneider Electric • Cleveland, OH

5h • Onsite

About The Position

Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.
This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team, and work out of our Richfield, Ohio location on a daily basis. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities.
As a Field Service Representative, a typical day for you might include:
Be able to Disassemble and Reassemble parts that you are working on.
Conduct Preventive Maintenance to Mechanical Devices (You will be trained)
Detect malfunctions through observation.
Perform testing on the equipment (You will be trained)
Repair faulty or broken components.
Be able to work with others.
Be able to Work Overtime as required.
Be Safety Conscious!!
Servicing, installing, and repairing customer equipment.
Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
Technical support in product service, product training and applications including on-site audits.
On some days, you may even:
Analyzing complex problems in equipment and machinery and interpret maintenance manuals.
Travel for both training and to support job site requirements in other areas.
This may be the next step in your career journey if you have:
2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
The ability to define problems, collect data, establish facts, and draw valid conclusions.
The ability to interpret blueprints and other service documents, including various electrical drawings.
The capacity to move service equipment weighing up to 50 pounds
What we have for you:
Within your first 180 days, you’ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Requirements

• 2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• The ability to define problems, collect data, establish facts, and draw valid conclusions.
• The ability to interpret blueprints and other service documents, including various electrical drawings.
• The capacity to move service equipment weighing up to 50 pounds

Responsibilities

• Disassemble and Reassemble parts that you are working on.
• Conduct Preventive Maintenance to Mechanical Devices
• Detect malfunctions through observation.
• Perform testing on the equipment
• Repair faulty or broken components.
• Servicing, installing, and repairing customer equipment.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
• Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
• Technical support in product service, product training and applications including on-site audits.
• Analyzing complex problems in equipment and machinery and interpret maintenance manuals.

Benefits

• Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
• Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees