Associate - Field Reimbursement - Immunology, Spokane, WA

Eli Lilly • Spokane, WA

404d • $72,000 - $196,900

About The Position

The Associate - Field Reimbursement role at Lilly is a field-based position focused on educating healthcare provider staff about reimbursement and access needs related to Lilly's Customer Support Programs. The position requires strong leadership skills and the ability to build professional relationships with healthcare providers while navigating complex patient access challenges. The role involves significant travel and collaboration with various stakeholders to ensure patient access to medications.

Requirements

• Bachelor's Degree
• Minimum three years of work experience in Patient Navigation, Payer, Reimbursement, Medical billing and coding, Specialty Pharmacy, or Pharmaceutical Sales.
• Excellent computer skills, including knowledge of Microsoft Office products including Outlook, Excel, Word, and Power Point.
• Strong written and verbal communication as well as presentation skills.
• Ability to manage expenses within allocated budgets.

Nice To Haves

• Experience in Immunology reimbursement
• Demonstrated ability to conduct field-based customer support and education related to payer coverage and payment processes.
• Experience working with physician practices, navigating patient assistance programs and similar pharmaceutical support programs.
• Understanding of HIPAA rules and regulations related to patient privacy.

Responsibilities

• Demonstrating deep knowledge in commercial and government reimbursement/access, as well as deep payer market expertise in their region.
• Compliantly communicating with internal stakeholders, specialty pharmacies, infusion centers, and customer support program personnel to navigate the patient access and reimbursement experience.
• Educating HCP staff on prior authorization requirements, coverage status, and payer appeals requirements, processes, and timelines.
• Training HCP staff on customer support programs for the supported Lilly portfolio.
• Condensing complex issues into simple solutions to improve the customer experience.
• Educating office staff regarding patient financial assistance and alternate funding options for the uninsured and underinsured.
• Displaying knowledge of alternate sites of care and their processes (e.g. Specialty Pharmacies, Infusion Centers).
• Leveraging expertise and skills to improve competencies of peers.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Employee assistance program
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree