Associate Experience Design Director

Publicis GroupeNew York, NY
6dHybrid

About The Position

We're looking for an Associate Experience Design Director to lead in crafting thoughtful, intuitive digital experiences that serve both user needs and business goals—primarily in the website product space. You'll collaborate with cross-functional teams to design, and refine solutions that are strategically grounded and user-centered.

Requirements

  • Bachelor's degree experience in interaction design, human-computer interaction, or industrial design preferred. Certification programs, workshops and/or bootcamps also considered with 5+ years of professional experience with both agency and consulting companies
  • Experience in UX/UI patterns for transactional or ecommerce experiences
  • Ability to collaborate and lead focused, organized design solutions with strategy, research, analytics, visual design, content strategy, copy and technology
  • Ability to act as subject matter expertise in a particular industry or vertical with XD craft.
  • Deep background in product design with enterprise clients following scaled agile and waterfall delivery methodologies for content/campaign projects.
  • Experience leading design systems for wide range of digital interfaces using atomic design and design thinking methodologies.
  • Experience scoping and estimating XD activities for medium and small projects for enterprise and agency clients.
  • Proficiency at refining and adapting XD artifact to project based on constraints and guiding team accordingly.
  • Experience acting as lead on XD tracks on content campaign, product/platform and physical/digital projects
  • Experience leading and guiding other XD team members on medium sized projects.
  • Able to operate seamlessly within medium to large-sized teams, preferably in a cross disciplinary digital agency
  • Proficient at creating key XD artifacts within design thinking methodology
  • Working knowledge of agile and waterfall methodologies, responsive web, atomic design and design systems.
  • Experience creating and enhancing Information Architecture to improve user experience, navigation and findability, manage content, and more
  • Tools: Figma, JIRA, Adobe Creative Suite

Nice To Haves

  • Experience working in Pharmaceutical space preferred.
  • Experience in Research is a bonus

Responsibilities

  • Lead and balance multiple tracks within mid-to-large sized projects
  • Provide estimation of relevant deliverables based on project requirements, timelines and resources
  • Communicate effectively with stakeholders about project scope, definition and purpose of XD artifacts to support project objectives.
  • Lead experience strategy and work with team to prioritize projects
  • Contribute to growing experience design client opportunities organically by providing strategic value and relevant recommendations within existing project accounts.
  • Participates in pitches as key day-to-day support role on research, concept and proposal.
  • Lead and facilitate collaborative cross-disciplinary idea generation and client co-creation sessions
  • Articulate to client with sound critical thinking and rationale for design approach/recommendations in the context of both business and user needs
  • Balances leading and supporting multiple projects while managing allocation time effectively.
  • Approach scope challenges with clients and educate client on value of assets and process within project track(s).
  • Take ownership in translating design constraints from internal and client feedback and can articulate next steps to team and client on recommended design decisions and dependencies.
  • Help team leads and client navigate through areas of requirement gaps and uncertainty in a constructive manner with thought leadership and actionable next steps.
  • Vet Tickets and allocate them to appropriate parties
  • Vet client requests and provide solution from existing available components or provide strategy to enhance/ create new ones as needed

Benefits

  • At Publicis Groupe, we offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.
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