About The Position

IA Collaborative is seeking an Associate Director of Experience Design who will serve as a strategic leader in our Experience Design discipline. Experience designers at IA Collaborative are masters of their craft in user experience design, guided by an unwavering commitment to human-centered practices and strategic thinking. At the forefront of user-centered design that creates business value, we live and work at the leading edge of Artificial Intelligence and other emerging technologies; at the intersection of design and business; of creativity and strategy. Join our team to support current clients in user experience and digital transformation strategy, service design, digital product design, and enterprise application design.

Requirements

  • Eight or more years of UI/UX design experience, preferably within a design firm or digital agency
  • Experience with user research that can be translated into strategy, concepts and design decisions
  • Experience with business strategy for digital projects at multiple scale
  • Experience with a range of methodologies for digital project engagements
  • Experience leading teams through complex engagements with enterprise clients
  • Experience hosting and structuring successful client ideation and prioritization work sessions
  • Experience leading business development efforts for both existing clients and new prospects
  • Experience driving organizational initiatives, including team management, talent recruitment, and overall office culture
  • Experience leveraging AI tools within the design process
  • Experience designing for AI tools and interfaces
  • Passion for contributing to thought leadership, public speaking and community outreach
  • Ability to work from our Chicago HQ and onsite with clients/in the field, per our IA Collaborative Work Model policy

Responsibilities

  • Lead multidisciplinary teams across all phases of digital projects from strategy to design to production and launch and also dig into executing work with the team
  • Define approaches and processes, partnering with other team leads, to deliver successful projects that are creative, compelling, and impactful for our client’s business
  • Understand current trends in digital design and business and bring strategic thinking to insights and solutions
  • Take a lead role in new business pitches, proposal development, and project initiation
  • Deliver distinctive client service and authentic client experiences to build long-term relationships that grow the business
  • Develop new initiatives to create opportunities to advance an open and inclusive environment that empowers team members and develops the culture of IA Collaborative
  • Contribute to the future vision of the discipline, including skill development to ensure we continue to have the capabilities required to meet our clients’ needs
  • Act as a steward of IA Collaborative’s overall business by exploring future possibilities for the organization including new offerings and capabilities, talent acquisition, thought leadership, and other business growth-oriented activities.
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