Associate Executive Director

Brookdale Senior Living • Chapel Hill, NC

446d • $56,810 - $72,371

About The Position

The Associate Executive Director at Brookdale Senior Living is responsible for the day-to-day operations of a memory care community, supporting the Executive Director. This role involves managing occupancy and financial performance, ensuring high resident satisfaction, and leading staff training and morale. The position requires a strong focus on community engagement and operational excellence, with opportunities for professional development and career growth.

Requirements

• Bachelor's Degree in Gerontology, Business, or a related field.
• 2-4 years of proven management experience in retirement housing, hospitality, or healthcare.
• State license as a nursing home administrator and/or Assisted Living License.

Nice To Haves

• Experience in memory care facilities.
• Strong analytical skills and understanding of business operations.
• Knowledge of legal requirements impacting skilled nursing and assisted living facilities.

Responsibilities

• Manage day-to-day operations in support of the Executive Director.
• Oversee occupancy and monthly financial performance for the property.
• Maintain positive relationships with residents, families, employees, and the community.
• Supervise, direct, and motivate staff, ensuring effective training programs are executed.
• Ensure high resident satisfaction and retention through quality service delivery.
• Administer annual resident satisfaction surveys and execute renewal programs for residents.
• Develop annual operating and capital budgets in conjunction with the Executive Director.
• Hire, train, discipline, and terminate employees according to company policies.
• Ensure property maintenance meets company standards through oversight of preventative maintenance systems.
• Maintain current departmental policies, procedures, and licenses as required.
• Foster creativity among staff to enhance service quality and stability.
• Engage with the local community and represent the facility to various public agencies.
• Conduct regular meetings with department heads and associates to review safety and operational issues.

Benefits

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree