Associate Executive Director

Brookdale Senior Living • La Crosse, WI

405d

About The Position

The Associate Executive Director is responsible for the day-to-day operational execution in support of the Executive Director within a larger community. This role involves managing occupancy and financial performance, maintaining positive relationships with residents and staff, and ensuring high-quality service delivery.

Requirements

• Proven experience in a managerial role within a community or similar environment.
• Strong financial acumen and experience managing budgets and financial performance.
• Excellent interpersonal and communication skills to maintain relationships with residents and staff.
• Ability to lead and motivate a team effectively.
• Experience in training and development of staff.

Nice To Haves

• Experience in the senior living industry.
• Knowledge of local community resources and services.
• Familiarity with regulatory requirements in the healthcare or senior living sector.

Responsibilities

• Manage occupancy and monthly financial performance for the property.
• Maintain positive working relationships with residents, family members, employees, and the business community.
• Act as the primary contact for all staff, residents, prospects, community organizations, government agencies, and the public under the supervision of the Executive Director.
• Supervise, direct, and motivate staff while maintaining superior training and morale.
• Ensure effective execution of training programs and maintain high resident satisfaction and retention.
• Provide leadership to staff and residents, proactively solving problems and resolving issues.
• Administer annual resident satisfaction surveys and execute renewal programs with existing residents.
• Develop annual operating and capital budgets in conjunction with the Executive Director and maintain budget accountability.
• Explore means of revenue enhancement and expense reduction.
• Hire, train, discipline, and terminate employees in accordance with company policies.
• Ensure buildings and grounds meet company standards through oversight of maintenance systems and inspections.
• Maintain current departmental policies, procedures, and licenses in accordance with requirements.
• Foster creativity among staff to deliver high-quality services and maintain stability in the atmosphere.
• Act as a member of the Resident Counsel and develop a positive image within the community.
• Represent the facility and company to governmental agencies and community groups.
• Conduct weekly department head meetings and quarterly associate and residential meetings.
• Stay current on competitive projects and programs in the marketplace.

Benefits

• Competitive salary
• Health insurance
• Retirement savings plan
• Paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: No Education Listed