Associate Event Manager

ITA Group • West Des Moines, IA

69d

About The Position

The Associate Event Manager provides prompt, courteous and exceptional service to internal and external customers at all times. The Associate Event Manager will assist and in cases where applicable, develop and operate travel programs for existing clients while providing a level of support to the internal team members that exceeds expectations. This position will assist in the development and maintenance of key supplier and client relationships. The Associate Event Manager will assist the Event Managers and Sr. Event Managers in their efforts to operate successful programs for ITA Group clients. They will also assist the Event Coordinators when necessary.

Requirements

• Ability to listen, understand and respond to external and internal customers' needs in a timely manner.
• Customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.
• Associates degree with two years of work experience or a bachelor's degree is required.
• Good mathematical skills.
• Ability to handle numerous projects and prioritize workload.
• Effective organizational skills.
• Strong verbal and written communication skills.
• Working knowledge of Word and Excel for Windows.
• Effective problem solving skills.
• Ability to provide back-up assistance to PMs, Sr. PMs, TARs and Sr. TARs who are out of the office.

Responsibilities

• Provide exceptional service to internal and external customers.
• Assist in developing and operating travel programs for existing clients.
• Support internal team members in exceeding expectations.
• Maintain key supplier and client relationships.
• Assist Event Managers and Sr. Event Managers in operating successful programs.
• Provide assistance to Event Coordinators when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees