Associate EPIC App Coord - Ambulatory

Piedmont Healthcare•Athens, GA

About The Position

At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Requirements

MINIMUM EDUCATION REQUIRED: High school diploma or equivalent required.
MINIMUM EXPERIENCE REQUIRED: Three (3) of progressively responsible experience in computer based software support, project management or relevant clinical or healthcare field is required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None.
This position requires that the appropriate Epic certification be successfully obtained 90 days after completion of the last class.

Nice To Haves

Experience utilizing EPIC applications preferred.
Current clinical licensure in nursing, medical technology, respiratory therapy, nuclear medicine, etc. is preferred.

Responsibilities

Responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications.
This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system.
The Associate Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications.
This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee.
Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow.
The Associate Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team.
The Associate Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.