Associate Epic Analyst

University of Miami Miller School of Medicine • Miami, FL

235d

About The Position

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Associate Epic Analyst-- EpicCare Ambulatory/Kaleidoscope. The Associate Epic Analyst assists the team with implementing, building, upgrading, and modifying general applications. The Associate Epic Analyst assists the application team members with optimizing the application's configuration, function, and access and with day-to-day application support and resolving application issues.

Requirements

• Bachelor's degree in relevant field.
• EpicCare Ambulatory and Kaleidoscope Certifications required.
• Minimum 1 year of relevant experience, preferably in healthcare or healthcare-related organization.
• Previous operational, project management, and organizational skills preferred.
• Familiarity with physician practices' workflows, hospital outpatient departments and patient experiences preferred.
• Familiarity with ophthalmology physician practices' workflows preferred.
• Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical preferred.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University's core values.

Responsibilities

• Assists with the design, development, implementation, and maintenance of the application.
• Aids with all phases of testing and document workflow design.
• Performs basic analysis of new releases and determine how they will impact workflow.
• Helps with identifying issues and the work to resolve them.
• Assists with providing day-to-day application support, evaluating and resolving service tickets, implementing requested application changes, and retrieving requested data in a timely manner.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Participates in on-call rotations and support.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Benefits

• Competitive salaries
• Comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree