Associate Engineer, Electrical

Columbus McKinnon-posted about 19 hours ago
Full-time • Entry Level
Menomonee Falls, WI
1,001-5,000 employees
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The Associate Engineer, Electrical (Aftermarket department) is a customer-focused technical expert responsible for ensuring peak performance and reliability of Magnetek products and systems. This role provides technical guidance, product knowledge, and troubleshooting support for a broad range of industrial applications, including drives, controls, radios, and brake systems. The position is designed as an entry-level engineering role with a career path into advanced engineering positions.

  • Provide technical support for Magnetek products, including drives, controls, radios, and brake systems, via phone, email, and occasional on-site visits.
  • Serve as a technical liaison between customers and internal teams (engineering, sales, service, and development) to resolve product issues and improve system performance.
  • Accurately process and manage customer repair orders, RMAs, and service documentation in accordance with company procedures.
  • Communicate clearly with customers regarding repair findings, system status, and any delays or issues.
  • Stay current with industry standards, motor control technologies, and troubleshooting practices.
  • Maintain compliance with safety regulations and uphold high standards of workplace organization and cleanliness.
  • Participate in scheduled on-call rotations with additional compensation, as needed.
  • Travel to customer sites to support/advise customer technicians in troubleshooting when required.
  • Customer Focus
  • Technical Aptitude
  • Collaboration & Teamwork
  • Continuous Improvement Mindset
  • Strong verbal and written communication skills
  • Ability to analyze technical issues and propose effective solutions
  • Familiarity with Microsoft Office and willingness to learn diagnostic software and ERP systems
  • Bachelor’s Degree in Engineering (Electrical preferred); or equivalent combinations of education and experience may be considered
  • Internship or co-op experience in electrical or industrial engineering preferred
  • Exposure to industrial automation, material handling, or related systems preferred
  • Knowledge of Magnetek products or similar industrial control systems preferred
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