Associate Engineer - ECO Academy - Fort Myers, FL

Lumen Technologies • Fort Myers, FL

123d • $48,700 - $65,000

About The Position

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. In this Associate Engineer position, you will participate in our Engineering Construction & Operations (ECO) Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices.

Requirements

• High School Diploma
• Working knowledge of Microsoft Office software applications
• Excellent verbal and written communication skills.
• Strong analytic, leadership and presentation skills
• Ability to work well independently or within a group.
• Willingness to travel to different locations as needed.
• Comfortable working in an outside environment.

Nice To Haves

• Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field.
• Knowledge of fiber optic network principles, standards, and best practices.
• Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA.

Responsibilities

• Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices.
• Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects.
• Managing budgets, ordering materials, processing invoices, and resolving issues related to outside plant projects.
• Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers.
• Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors.
• Building relationships with business partners, customers, and vendors.
• Creating maintenance requests and ensuring timely completion of work orders.
• Demonstrating multi-discipline expertise and responsibility.

Benefits

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED