Associate Engineer - Aircraft Connectivity (Wi-Fi)

Southwest Airlines • Dallas, TX

5d • Onsite

About The Position

What if your engineering support helped power the connectivity experience that keeps Southwest Airlines Customers connected in the air? The Associate Engineer supports the Aircraft Connectivity Engineering Services (ACES) Team by providing foundational project engineering support for aircraft Wi‑Fi systems while partnering with internal and external Customers to enhance reliability, efficiency, and customer experience. They’ll assist with configuring aircraft connectivity systems, support the implementation of FAA regulatory requirements, and help ensure airline dependability, contractual obligations, and Customer experience standards are consistently met. Through strong attention to detail, collaboration, and a commitment to quality, the Associate Engineer is excited to help strengthen Southwest’s connectivity investments and contribute to safe, reliable, and enjoyable travel for Customers. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available . We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Requirements

• Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various airline support services
• Knowledge of design techniques and principals involved in production of precision technical plans, drawings, and models
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to collect, organize, visualize, and assimilate data, including turning raw data into meaningful information, using data-oriented programs and visualization software
• Skilled in Microsoft Office Suite
• Ability to tell when something is wrong or is likely to go wrong, however it does not necessarily involve solving the problem, only recognizing there is a problem
• Ability to communicate effectively via telephone as well as within group settings
• Ability to work well with scheduled timelines
• Required: High School Diploma or GED
• Required: Bachelor of Science in an ABET accredited course of study in Engineering (May have anticipated graduation date within 6 months from posting date)
• Entry level experience, developing skills and knowledge in: Airline/OEM/MRO Engineering
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

• Preferred: Familiarity with data visualization tools such as Alteryx, Tableau; data programming languages of Python, SQL; computer-aided design (CAD) for drafting and wiring diagrams

Responsibilities

• Evaluate and process manufacturer’s service documents (Service Bulletins, Service Letters, etc.) and regulatory requirements (Airworthiness Directives, Notice of Proposed Rule Making, Code of Federal Regulations, etc.)
• Participate in the development and substantiation of in-house repairs and modifications for implementation into the SWA maintenance program
• Collaborate with other departments such as Planning, Supply Chain, Quality, Production and other Stakeholders for assigned projects to develop project implementation plans
• Participate in troubleshooting and resolution of in-service issues
• Participate in activities related to various types of cost/benefit analysis
• Develop Engineering documentation to support resolution of in-service issues
• Participate in activities related to OEM, Supplemental Type Certificate Holder, and PMA products
• May perform other job duties as directed by Employee’s Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level