Associate Engagement Manager, Engagement Manager, or Senior Engagement Manager

Xcel Energy • Minneapolis, MN

7d

About The Position

This position is posted as a hierarchy at the Associate Engagement Manager, Engagement Manager or Senior Engagement Manager level. Successful candidate(s) will be hired at the level that is commensurate with their skills and experience. Position Summary Key enterprise position leading the development, deployment, and maintenance of the One Xcel Energy Way Operating System within assigned business area and support functions. Responsible for coaching others through analyzing, defining, and implementing technical and process solutions.

Requirements

• Associate Engagement Manager Minimum Requirements Bachelor's degree or equivalent combination of education and experience with at least 5 years related business experience. Change management and/or program/project management experience. Ability to build relationships and effectively communicate to a variety of audiences and analyze ambiguous/complex business scenarios. Demonstrated ability to lead and influence others. Ability to adapt to change quickly and work within a diverse, cross-functional team environment. Understanding of core business processes/industry trends with ability to interpret and react to ongoing changes.
• Engagement Manager Minimum Requirements Bachelor's degree in business, engineering, information technology, related field, or equivalent combination of education and experience. At least 8 years related business/industry experience. Experience facilitating or consulting on improvement and transformation initiatives. Change management or program/project management experience. Must build relationships and communicate effectively with all levels of the organization including executive level leadership, through presentations, coaching, and facilitation of teams. Ability to effectively communicate to a variety of audiences and analyze ambiguous/ complex business scenarios. Demonstrated ability to lead and influence others. Ability to adapt to change quickly and work within a diverse, cross-functional team environment. Able to handle complex issues and conflict with a calm demeanor and use facts to support decision-making. Knowledge of core business processes/industry trends with ability to interpret and react to ongoing changes.
• Senior Engagement Manager Minimum Requirements Bachelor's degree in business, engineering, information technology, related field, or equivalent combination of education and experience. At least 10 years related business/industry experience. Experience consulting on and leading improvement and transformation initiatives. Change management and program/project management experience. Must build relationships and communicate effectively with all levels of the organization including executive level leadership, through presentations, coaching, and facilitation of teams. Strong interpersonal skills using active listening and ability to provide constructive feedback. Ability to effectively communicate to a variety of audiences and analyze ambiguous/ complex business scenarios. Demonstrated ability to lead and influence others. Ability to adapt to change quickly and work within a diverse, cross-functional team environment. Able to handle complex issues and conflict with a calm demeanor and use facts to support decision-making. Knowledge of core business processes/industry trends with ability to interpret and react to ongoing changes.

Nice To Haves

• Gas and/or Electric Utility Industry experience.
• MBA, Industrial Engineering, or other related certification.
• Business process management skillset including Six Sigma/Continuous Improvement Toolsets, and data management skillsets.

Responsibilities

• Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization.
• Drive the use of rally rooms and operating boards to standardize work.
• Utilize PDCA/A3 to drive continuous improvement based on business area goals cascaded down through the organization.
• Responsible for providing process expertise and analysis on issues through coaching and facilitation of teams.
• Act as a key liaison between the business area leadership, shared services, and One Way office.
• Communicate and report out on the status of business area improvements.
• Establish effective, collaborative working relationships with front line through senior leadership to maximize project efficiency, responsiveness, and resource allocation.
• Lead business area continuous improvement projects utilizing continuous improvement methodology to deliver substantial improvements in identified areas.
• Support process level metrics and influence accountability across process streams by supporting use of tools such as rally rooms, continuous improvement projects.
• Provide financial management of projects including budgeting, forecasting, actuals tracking, and savings implications.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees