Associate EHR Systems Analyst (Ambulatory)

University of Texas M.D. Anderson • Houston, TX

331d • $66,000 - $99,000

About The Position

The Associate EHR Systems Analyst is responsible for achieving in-depth knowledge of the Epic system and serves as a bridge between end users and the EHR Team. He/she conducts regular day-to-day communication with the EHR Team, reviews the software, analyzes business operations, and works with Epic and MD Anderson Clinical/Business Representatives/Subject Matter Experts to tailor the system to fit MD Anderson's needs or to provide technical expertise in the design, implementation, and support of the EHR. On an as needed basis, he/she may perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of Epic software. He/she is also responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications.

Requirements

• Bachelor's degree in an IT or related field
• Must obtain Epic certification issued by Epic within 180 days of date of entry into job
• Experience: None. May substitute required education with years of related experience on a one-to-one basis.

Nice To Haves

• A degree in an IT or related field
• Experience in an IT or related field

Responsibilities

• Adhere to standard operating procedures and maintain build and testing standards (SME Signoff or governance sign off)
• Adhere to the best practices set by IS division as well as MDA policies, procedures, and standards
• May assist with document preparation as needed for the implementation of enhancements
• Follow documented change control processes
• May perform testing to ensure that solutions are technically sound
• Provide clinical expertise for build and testing standards
• Implement requested changes or projects for the system in a timely manner while proactively communicating with end users
• Maintain / troubleshoot build within EHR
• Modify Epic content as prescribed by the project team
• Participate in the implementation/optimization efforts
• Focus on patient safety when analyzing system configuration and enhancements
• Perform low risk/complex system maintenance as needed with supervision
• Perform routine revisions to meet build metrics
• Provide clinical expertise for the design and development of systems
• Assist in providing support and problem resolution to customers
• Respond to requests in a timely manner while proactively communicating expectations for procedures, service arrival (ETA), or project deliverables to stakeholders
• May participate in after-hours application support and downtime procedures
• Obtain technical and workflow knowledge of assigned applications to better troubleshoot and resolve incident
• Translate clinical communication to technical changes
• Other duties as assigned

Benefits

• Referral Bonus Available
• Relocation Assistance Available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees