Associate - ECommerce Sales II FT -$16.04 Schedule Varies (NE 78218) (32568)

Goodwill San Antonio•Windcrest, TX

37d•$16 - $16•Onsite

About The Position

This position will support the Goodwill of San Antonio’s on-line commerce department by sorting and testing merchandise for on-line sales. Product research, listing on multiple on-line platforms, and the receiving and shipping of product is also part of this job function.

Requirements

High School Diploma or G.E.D., Some college or trade certificate in artistic or technical field
3 years of experience in a service-driven environment required.
Highly organized and able to adapt quickly to changing priorities.
Excellent written and verbal communication skills.
Demonstrate necessary computer skills.
Handle fast paced environment with high levels of stress and remain flexible.
Analyze, evaluate situations, and develop alternatives for conflict resolution.
Proficient with spelling/grammar including use of abbreviations, definitions and item conditions
Knowledge of Microsoft Office programs: Excel, Word, Outlook, etc.
Must be able to meet the physical requirements of the position.
For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

Pre-sort items using manual and electronic methods
Sort, identify, process, prepare, organize, and test items to be posted on on-line
Utilize tools to aid in item descriptions such as gram/weight scales, measuring tape
Clean and repair scratched media as needed
Specialize in individual, small-large lots/groupings, designer lots, themed lots, grab boxes/grab bags, as well as mixed lots and other misc. /specialty lots
Organize inventory
Consistently meet or exceed listing goals
Communicate with Supervisor / Manager to correct any problems that prevent items from being posted
Process returns and refunds
Assist with relisting and recycling of items
Keep accurate and efficient order of inventory items
Maintain regular, dependable attendance and punctuality
To accommodate business needs and objectives, other duties may be assigned by Team Lead or Manager.
Assure accuracy of identification, sorting, allocation and PPI (price per item) value
Ensure all totes and items received are sorted/identified accurately and properly on a consistent basis with a high level of accuracy and efficiency, including store allocation/location, date received/processed, weights and measurements
Communicate with Supervisor / Manager to correct any problems that prevent items from being posted online or shipped to customers
Process returns and refunds
Assist with relisting and recycling of items
Communicate with Supervisor / Manager when shipping and transportation procedures are not being followed
Accurately track critical metrics including budget reports, inventory data and customer satisfaction levels
Keep accurate and efficient order of inventory items
Record inventory items in spreadsheets