Dominion Energy-posted about 1 year ago
Full-time • Entry Level
North Charleston, SC
Utilities

The Associate Distribution Operator (DESC) / Distribution Operator (DESC) position at Dominion Energy is focused on providing support in switching and outage dispatching to ensure safe work completion. The role involves close supervision and requires effective communication with various personnel to manage system conditions, circuit outages, and customer service issues. The position is located in North Charleston, SC, and is integral to maintaining reliable energy distribution for customers.

  • Provide support in switching and outage dispatching, including orders for field personnel.
  • Complete reporting to keep management informed of system conditions and outages.
  • Communicate with contact center personnel regarding distribution outages and service restoration efforts.
  • Assist with investigations of customer issues and troubleshoot outages without dispatching a truck.
  • Estimate arrival times for crews and communicate outage information and dispatch trouble orders.
  • Assist in communicating switching needs to resolve outages and issues, including instructing switching steps and releasing hot line tags.
  • 0 - 2 years in utility operations for Associate Distribution Operator.
  • Minimum of 2+ years total distribution operator experience for Distribution Operator.
  • Must successfully complete DESC dispatcher training and DESC dispatcher training courses.
  • Knowledge of Microsoft Office and basic computer skills.
  • Demonstrated knowledge of electric operations technical terminology and operating procedures.
  • Excellent oral, written, and interpersonal skills.
  • Strong customer service skills and ability to work well in a team environment.
  • Experience with OMS, SCADA, GIS, CSR Desktop, NXT Communicator, CADS, Web Portal.
  • Ability to work after hours, schedule overtime, and respond to emergencies.
  • Health insurance
  • Paid holidays
  • Tuition reimbursement
  • Retirement plan
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service