Associate Disability Claims Examiner (Virtual)

Prudential Financial•Newark, NJ

14h•$42,000 - $69,300•Remote

About The Position

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions! The Associate Disability Claim Examiner will be responsible for handling a claim block of routine disability claims. The Claim Examiner is accountable for ensuring optimal claims handling and timely, accurate decisions. The current Employee Work Arrangement (EWA) for this position is Fully Remote. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.

Requirements

1 year in Short Term Disability claim management, or related health claim field experience desired.
Strong written and verbal communication skills demonstrated in previous work experience (preference for Bilingual verbal communication in Spanish and English)
Proven customer service skills.
Claim/risk management skills and technical knowledge in contract interpretation and administration.
PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint).
Subscribe to internet service provider plan with at least 25 Mbps download speeds.
You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.
Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline.
Your personal phone number will not be identified to customers.
Quiet area in your home with minimal distractions and noise free.
Reliability and Dependability throughout our extensive training program is required.

Nice To Haves

Bi-Lingual in Spanish and English languages
Success in achieving Individual Development goals.
Results oriented with an ability to organize and analyze information.
Strong organization, critical thinking and time management skills.
Demonstrated ability to adapt to the changing needs of an organization.

Responsibilities

Will effectively and accurately manage a block of routine Disability claims.
Focus on customer experience to deliver the best experience for our customers.
Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers.
A strong customer focus evidenced through maintaining customer relationships.

Benefits

Market competitive base salaries, with a yearly bonus potential at every level .
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave .
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume