Associate Director, Web Engineering and Technology Innovation

National University • CA

76d • $78,496 - $105,974

About The Position

With minimal supervision, the Associate Director of Web Development & Technology Innovation leads NU’s web engineering and development team. This role ensures the university’s websites and digital platforms are reliable, scalable, and aligned with accessibility and performance standards. The Associate Director fosters a culture of technical excellence, collaboration, and continuous improvement, while introducing new frameworks, QA practices, and integration capabilities. In addition to maintaining WordPress as a core platform, this leader advances innovations in areas such as AI-driven features, DAM (Digital Asset Management), and UX enhancements to support the student journey.

Requirements

• Bachelor’s degree in a related field required; advanced degree preferred.
• Seven (7) years of experience in web development, engineering, or DevOps, including WordPress multisite management.
• Demonstrated experience leading technical teams in a web engineering environment.
• Proven track record managing QA, integrations, and scalable web platforms.

Nice To Haves

• Expertise in WordPress multisite architecture, plugin/theme development, and system administration.
• Proficiency in PHP, JavaScript, HTML, CSS, MySQL, Git, and modern frameworks (React, Angular, Node.js).
• Strong knowledge of APIs, microservices, and systems integration.
• Familiarity with DAM solutions and MarTech/AdTech platforms (Salesforce Marketing Cloud, Viant.ai, Wrench.ai, Lightcast).
• Knowledge of accessibility standards (WCAG 2.x), SEO, and performance optimization.
• Ability to evaluate, test, and integrate emerging web technologies (including AI-assisted features).

Responsibilities

• Lead and develop a high-performing web engineering team, fostering a culture of accountability, innovation, and excellence.
• Define and enforce development standards and engineering best practices that enable scale and operational efficiency.
• Provide strategic technical direction for WordPress multisite architecture, custom development, and complex system integrations.
• Collaborate with UX, Marketing, and IT leadership to align technical capabilities with institutional priorities and digital experience goals.
• Oversee the design, development, and maintenance of NU’s websites and web applications.
• Ensure platforms are mobile-responsive, accessible (WCAG 2.x), and optimized for SEO, speed, and overall performance.
• Partner with UX to build and integrate new features like tuition calculators, program comparison tools, and guided pathways that improve the prospective student journey.
• Direct troubleshooting and resolution of complex technical issues to maintain site stability and uptime.
• Establish a robust QA framework that’s embedded in every stage of development and release.
• Define and track KPIs for uptime, performance, accessibility compliance, and error reduction.
• Implement structured testing and deployment practices to ensure every launch is stable, secure, and error-free.
• Oversee integrations between NU’s websites and key platforms (e.g., Salesforce Marketing Cloud, Viant.ai, Wrench.ai, Lightcast).
• Champion the use of APIs, microservices, and modular architectures to enable scalability, flexibility, and secure data flow.
• Ensure seamless interoperability across marketing, academic, and IT systems to support personalized, data-driven experiences.
• Lead the exploration and piloting of next-generation tools such as AI-assisted content and UX solutions, personalization engines, and advanced DAM platforms.
• Partner with UX, Marketing, and IT to identify experience gaps and apply innovative web solutions that address real user and institutional needs.
• Evaluate emerging frameworks, platforms, and technologies to modernize NU’s web ecosystem and keep it ahead of industry trends.

Benefits

• Comprehensive well-being benefits for you and your family.
• Remote-first work perks.
• Development and advancement opportunities.
• Competitive pay and benefits packages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree