Associate Director, Voluntary Benefits Consulting
About The Position
Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings. As an Associate Director - Sales and Account Management - in the Voluntary Benefits (VB) Practice, you will be responsible for supporting the VB business development team leading both in-force client stewardship and new business development. This role is responsible for the execution of various aspects of the voluntary benefits client account process, for large -market clients, and will be a subject matter expert in one or more areas within the VB Team. This role collaborates with the new business development team to ensure successful internal and external client experiences.
Responsibilities
- Lead and manage multiple client projects
- Manage the overall account of in-force clients which can include but not limited to:
- Schedule client meetings
- Work with carriers to obtain necessary data for client stewardship meetings and deliver in partnership with carrier partners
- Prepare client reports
- Work on in-force issues with clients / carriers
- Review / manage commission information
- Provide strategic assessment of in-force plans
- Give consulting guidance to clients regarding a multi-year voluntary plan. Work with director on strategy and help prepare information for client meetings
- Support New Business Development in the strategic assessment and sales preparation for client prospects
- Prioritize and execute key tasks
- Assist in resolving project issues and escalations
- Drive documentation and audit process
- Review / manage commission information
- Reconcile commissions and revenue to plan
- Build relationships with internal and external resources
- Share feedback with sales team
- Additional projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
