About The Position

The WW Medical Learning Team plays a critical role in ensuring that healthcare providers are educated on the appropriate use of our medicines and have the information they need to improve outcomes for their patients. We develop learning strategies, scientific learning solutions and skill-based training to elevate the capability of Field Medical (FM) teams across the globe to compliantly engage in high quality scientific exchange with the healthcare community. The Associate Director (AD), US Medical Learning is accountable for the planning, developing, implementing, facilitating, and assessing ongoing scientific and skills-based training for the BMS medical portfolio as well as ensuring they are equipped to support priority clinical trials in the US. The AD, US Medical Learning focus is subject to BMS organizational objectives and priorities. The role will be focused on US field facing medical roles and will be responsible for the coordination of the end-to-end medical learning journey for MSLs in the US. This includes scientific onboarding and continuing medical education for field colleagues in CV. The AD position reports to Director, US Medical Learning. Position Summary The AD, US Medical Learning (sometimes referred to as US Medical Trainer) embodies our medical mission by supporting our primary and complimentary learner populations. This role focuses on becoming the trusted partner of choice to a broad set of stakeholders, driving scientific exchange and collection of timely insights that can create measurable medical impact on patient outcomes, ultimately advancing science and enhancing patient access to our medicines. The primary remit of the AD, US Medical Learning, is to have a thorough view of the training needs of the medical teams with field facing responsibilities and an eye towards collaborating with WW Medical Learning, WW Commercialization Learning, Home Office Medical (HOM) and Medical Communications teams to share, co-create, and leverage existing content, where applicable. This role must navigate a complex matrix environment to construct and execute training plans aligned with WW/US medical matrix teams. The AD, US Medical Learning may also be asked to spend time in the field with FM team members identifying training gaps, coaching/assessing FM colleague performance and implementing training plans and strategies . The AD, US Medical Learning may be assigned strategic oversight responsibilities to a Senior Manager across therapeutic areas as required.

Requirements

  • Advanced degree required: MD, DO, PharmD, DNP, PhD, or MSN strongly preferred
  • 5+ years TA experience is preferred
  • 7-10 years combined pharmaceutical / biotech experience with MSL or similar field-based position experience
  • Experience and strong skills in public presentation
  • Exceptional organizational and planning skills
  • Ability to effectively interact cross-functionally and across geographies, as needed
  • Ability to assess workload and prioritize projects under tight deadlines
  • Excellent written and interpersonal communication skills and the ability to build and maintain internal and external partnerships
  • Knowledge and demonstrated application of adult learning principles and design of effective learning solutions
  • A highly motivated self-starter willing to work in an environment where individual initiative, accountability to the team, and professional maturity are essential
  • Demonstrates emotional intelligence with a positive attitude in a dynamic paced working environment to ensure the success of medical learning and BMS
  • High level of personal commitment and results-orientation
  • Ability to manage and coordinate complex projects with minimal direction

Responsibilities

  • Provide strategic oversight for designated therapeutic areas, ensuring alignment with organizational goals. In certain cases, this role involves supporting and guiding a Sr. Manager within Medical Learning, which could include cross-therapeutic area responsibilities.
  • Design, develop, coordinate, and update FM new hire, disease state, product and data onboarding; Conduct needs assessments and evaluations to drive quarterly updates; Align with WW Medical Scientific Learning, WW Commercialization Learning, and US FM and HOM teams to ensure strategic onboarding needs are met
  • Ensure launch readiness of FM through innovative learning design and strategic collaboration. Collaborate with US Field Medical Managers to conduct Field Readiness Validations and develop/provide individual mentoring and field-based learning programs
  • Design, develop and deploy ongoing therapeutic area medical/scientific education/training for US FM teams; Conduct needs assessments and evaluations to drive planning; Align with matrix partners to ensure plans meet US Medical needs
  • Support training around BMS scientific data releases at major US congresses. May include, but not limited to data training, post-congress contextualization, knowledge assessments and recorded media for knowledge retention
  • Create and/or adapt materials and tools for internal use that support US FM in the effective delivery of BMS product information and data to healthcare professionals
  • Collaborate with US FM leaders, US Medical Affairs, and WW Medical Learning colleagues to research and select outside speakers/consultants to deliver timely discussions/presentations on important TA-related medical topics as needed
  • Thoughtfully design training sessions using Adult Learning Principles to optimize learning and implement strategies to provide consistency regarding timing and to protect field time for activities and interactions
  • Regularly evaluate scientific learning materials and programs, recommend updates based on input and gain alignment with key stakeholders
  • Incorporate innovation, new processes and technologies into learning solutions as appropriate
  • Work closely with partner groups to identify efficiencies for content development
  • Create annual strategic learning plans to support the needs of FM teams and work with matrix partners to align plans with strategic needs of the business (US HOM, US FM Leadership, WW Medical Learning)
  • Organize, execute, and maintain training for US FM teams in support of BMS priority tiered clinical trials; collaborate with Medical Excellence, WW Medical Learning, US FM Leadership and R&D colleagues
  • Align with critical stakeholders (e.g., WW Medical Learning, WW Commercialization Learning, WW Medical Affairs, WW Medical Communications, US Medical Affairs, US FM Leadership, Medical Excellence, Congress Excellence) to ensure all learning solutions and resources are aligned to medical therapeutic area strategic imperatives, medical communication topics/Listening Priorities, scientific narratives, product and core competencies (e.g., onboarding, annual medical congresses, data updates, annual training needs assessments)
  • Conducts business in accordance with Bristol Myers Squibb values
  • Completes all assigned SOPs and training within designated timeframe and adheres to job-specific SOPs and Guidance Documents
  • Coordinate and align with commercialization matrix partners (e.g., marketing, commercial sales training)
  • Manages vendors and budgets related to book of work; comply with all procurement SOPs for submitting SOWs and acquiring POs
  • Demonstrates flexibility and resilience during times of competing priorities
  • Manages and maintains training materials, strategic plans, etc. using BMS platforms
  • Attend live, as needed, business critical FM meetings inclusive of major US congresses
  • Participates in training of new team hires as appropriate
  • Participates in on-the-job training programs to enhance professional growth

Benefits

  • Health Coverage: Medical, pharmacy, dental, and vision care.
  • Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
  • Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
  • Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
  • Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
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