Associate Director Undergraduate Admissions

University of Toledo•Toledo, OH

55d•$60,000 - $75,000

About The Position

This role is an integral leader for recruitment in the Office of Undergraduate Admission at The University of Toledo. Oversees the daily supervision of select admission counselors under the direction of the Director of Undergraduate Admission; co-leads the ongoing training, coaching and evaluation of recruitment staff, directs and monitors daily workflow; employs a comprehensive performance management process including setting expectations through performance planning; supports the communication and recruitment efforts; ; contributes to the creation and implementation of local and regional strategic activities planning efforts including messaging; creates data-driven recruitment travel plans with admission counselors, including select travel for the Associate Director. Develops and strengthens UToledo relationships with high school counselors and UToledo community members; counsels prospective freshmen inquiries and applicants from a defined recruitment region regarding admissions policies, procedures, and general information about UT. Performs special duties as assigned.

Requirements

Bachelor's degree in communication, or related field
Minimum 3-5 years of undergraduate admission experience required
Successful supervisory experience with a track record of success in a post-secondary setting within an admissions office is preferred
Development and implementation of strategic plans relating to higher education and enrollment initiatives preferred
Familiarity with and use of strategic data analysis tools such as ACT AIM, ACT EIS, College Board EPS, etc. is preferred
Understanding and workings of Constituent Relationship Management (CRM) systems preferred
Personal integrity: Demonstrate dependability, honesty, and credibility
Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
Oral communication: Express ideas and facts clearly and accurately
Foster diversity: Understand, respect, and embrace differences
Computer skills: Know how to use e-mail, Microsoft Office, and the Internet

Nice To Haves

Master's Degree preferred
Management experience a plus
Demonstrated networking abilities
Sales, marketing, and public speaking experience a plus
Familiarity with Constituent Relationship Management (CRM) systems

Responsibilities

Oversees the daily supervision of select admission counselors under the direction of the Director of Undergraduate Admission
Co-leads the ongoing training, coaching and evaluation of recruitment staff
Directs and monitors daily workflow
Employs a comprehensive performance management process including setting expectations through performance planning
Supports the communication and recruitment efforts
Contributes to the creation and implementation of local and regional strategic activities planning efforts including messaging
Creates data-driven recruitment travel plans with admission counselors, including select travel for the Associate Director
Develops and strengthens UToledo relationships with high school counselors and UToledo community members
Counsels prospective freshmen inquiries and applicants from a defined recruitment region regarding admissions policies, procedures, and general information about UT
Performs special duties as assigned