Associate Director, Technology Solutions

Humana • Louisville, KY

2d • Hybrid

About The Position

Become a part of our caring community The Associate Director, Technology Solutions supports the architecture, integration, and technology decisions across Member platforms. This position partners with senior leaders to advance interoperability and scalability of systems that support enrollment, product, benefits, and member data, contributing to the broader Member experience. The Associate Director assists with budget planning and execution for technology initiatives and provides team leadership to foster innovation and performance. Support the Enrollment Horizontal at Humana by providing system ownership, leading technology teams, and ensuring effective delivery execution in alignment with proforma targets. This role is responsible for managing and evolving enrollment-related systems, supporting the broader vision established by leadership. The Associate Director collaborates closely with senior leaders to implement technology solutions, drive project execution, and ensure Humana processes and standards are consistently followed. Core responsibilities include managing teams, executing strategic initiatives, and collaborating across functions to deliver high-quality solutions that meet business and regulatory requirements. The Associate Director will play a key role in delivery execution, monitoring progress against proforma, and maintaining compliance with Humana's technical and security standards. Upholding Humana values—Caring, Curious, and Committed—is essential in this role, both in team leadership and cross-functional partnerships.

Requirements

• Bachelor's degree in Computer Science or related technology field
• 7+ years of progressive IT experience, including participation in large technology projects.
• 5 + years of formal leadership experience leading associate teams of 3 or more individuals
• 2 + years of previous experience with vendor management and executing contract resources.
• 2+ years of demonstrated financial acumen, including experience with budgeting, business case development, and proforma creation.
• familiarity with Humana platforms and enterprise API management.
• Demonstrated experience with budgeting, business case support, and financial modeling.
• Demonstrate delivery of IT projects in regulated environments.
• Demonstrate strong communication, stakeholder management, and organizational skills.
• knowledge of Humana North Star framework, cloud-based architecture, and API frameworks.
• understanding of insurance products, benefits administration, and healthcare industry standards.
• awareness of Humana technical and security standards and software delivery practices.

Nice To Haves

• Master's degree

Responsibilities

• Collaborate with leaders to support Member platform architecture, ensuring alignment with enterprise standards and objectives.
• Assist in defining integration approaches for enrollment, ID Cards, and member data systems.
• Support modernization projects, including API design, cloud adoption, and data interoperability.
• Promote adherence to Humana North Star Architecture principles within Member domains.
• Participate in platform improvement efforts through adoption of emerging technologies (e.g., cloud-native, AI/ML).
• Encourage best practices in Agile delivery, DevOps, and API development.
• Support integration across internal systems and external partners.
• Assist in implementing data exchange and interoperability standards.
• Work closely with Product Owners, business leaders, and cross-functional teams to deliver solutions that meet regulatory and business needs.
• Help translate business requirements into technical strategies and roadmaps.
• Assist with budget tracking, business use cases, and financial modeling to support technology investments.
• Support controls for data privacy, security, and regulatory compliance.
• Promote adherence to Humana technical and security standards.
• Manage and develop a team of technology professionals, encouraging innovation, accountability, and improvement.
• Support representation of Member platforms in relevant strategic forums.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees