Associate Director, Technology Product Management Payer/PBM Drug End-to-End Management

Wolters Kluwer • Saint Cloud, MN

315d • $183,700 - $260,050 • Hybrid

About The Position

As the Payer/PBM Product - Drug End-to-End Management Lead (Technology Product Management Associate Director) at Wolters Kluwer, you will play a pivotal role in driving innovation into our products, solutions, and processes. The Clinical Effectiveness Payer Product team sets the strategic product direction for all Payer products, and the Payer/PBM Product - Drug End-to-End Management Lead is a key product leader in the Payer product portfolio and development. You will act as an entrepreneur and a product consultant within Wolters Kluwer Health's Clinical Effectiveness unit. They will partner with Product Owners and in partnership, take ownership of new Product ideas, drive the concept definition and requirements, and then champion the build and delivery of new expert solutions for Payers with the respective Product owners and teams. You will be responsible for contributing to the planning, execution, and delivery of a product which solves problems and delights customers. You are the “Voice of the Customer” and work backwards from a deep understanding of customers' problems. They drive effective product discussions and distill clear requirements from large and diverse sets of customers, vendors, engineering team builders, and Wolters Kluwer internal partners. They are data driven and familiar with a wide array of analytical techniques. You will perform or commission market research, usability studies, and create focus groups to identify best of breed benchmarks and solve customer problems. This is an individual contributor role reporting to the Technology Product Director for UpToDate in our Health division.

Requirements

• Bachelor's degree in a technical field or equivalent practical experience.
• Master's degree or Doctorate in a Business, Healthcare, Computer Science, Engineering, Mathematics field or equivalent practical experience.
• Pharmacist (PharmD) highly preferred, especially if you worked in managed care pharmacy for a payer with product development experience.
• Understanding of Payer/PBM needs in drug management, pharmacy-medical cross-management, managed care pharmacy, and medical drug management.
• 5+ years of United States Payer or health plan or PBM experience, including drug management experience.
• 5+ years of working backwards from the customer problem or opportunity to identify customer needs.
• 5+ years of New Product Development experience with managing successful product definition and execution.
• Ability to straddle the line between high-level strategy and hands-on execution.
• Success in new product development.
• Understanding of product and business strategy, including best practices for Payer new product development.
• Capable of communicating both strategic product and technical topics.

Nice To Haves

• 7+ years of Payer product or strategic project/program development and planning experience highly preferred.
• Experience working within United States Payer and United States State/Fed government experience.
• Ability to develop new concepts in partnership with clinical personnel.
• Experience dealing with ambiguous complex products and technologies.
• Experience in product management in technology, such as payer technology, cloud computing, data science, advanced analytics, and applied machine learning.

Responsibilities

• Define product strategy for Payer/PBM Product - Drug End-to-End Management.
• Develop Payer/PBM Drug Management product concepts and strategic product roadmaps.
• Champion Payer/PBM Drug Management product market fit and understanding.
• Initiate product lifecycles in partnership with internal product owners and/or external partnerships.
• Product delivery & execution, working with different stakeholders across product, engineering, product marketing and research.
• Collaborate with stakeholders to execute studies and work cross-functionally.
• Manage ambiguity in a matrixed environment.
• Make data driven decisions through business analysis.

Benefits

• Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree