Associate Director, Talent Operations

Leading Educators Careers

3h • Remote

About The Position

At Leading Educators, we're seeking a detail-oriented Associate Director of Talent Operations who will be the critical operational engine of our recruiting and contractor management processes. This role is the central hub of talent intake, responsible for managing the intricate workflows of recruiting, onboarding, and contractor operations across our organization.
Your day-to-day will involve meticulously managing our Talent Help Desk and shared Talent inbox, serving as the primary intake point for all recruiting and talent-related requests. You'll be the operational maestro who ensures every recruiting process runs smoothly, from initial candidate contact through final hiring and onboarding, while simultaneously managing our contractor operations with precision and care.
This position is uniquely positioned to transform our talent operations, with a specific mandate to embed AI-enabled workflows into our recruiting and operational processes. You'll be the strategic partner who not only manages current talent operations but actively designs and implements innovative approaches to streamline our talent acquisition and management systems.

Requirements

• 5-7+ years of proven experience in talent operations, recruiting operations, HR operations, or program/project coordination
• Advanced proficiency in applicant tracking systems, with expertise in Greenhouse preferred
• Demonstrated ability to project manage complex, multi-stakeholder workflows with clear timelines and dependencies
• Exceptional skills in managing pre-hire compliance processes, including background checks, I-9 verification, and employment documentation
• Proven track record of coordinating contractor and consultant operations, including comprehensive onboarding and offboarding workflows
• Expert-level experience managing shared inboxes, help desks, or centralized intake systems with a strong service-oriented approach
• Demonstrated ability to triage requests, prioritize work effectively, and escalate appropriately
• Strong analytical skills to build and maintain talent-related dashboards and performance management tracking
• Practitioner-level AI fluency, with the ability to identify and implement AI-enabled workflow improvements

Responsibilities

• Comprehensive recruiting operations, including interview scheduling, candidate communication, and offer letter preparation
• Managing full-cycle contractor hiring logistics, including onboarding and offboarding processes
• Building and maintaining interview guides, scorecards, and workflows in applicant tracking systems
• Tracking and managing talent-related requests with exceptional follow-through and attention to detail
• Coordinating complex multi-step processes with multiple stakeholders
• Using technology and AI tools to improve operational efficiency
• Maintaining meticulous records and creating clear, actionable tracking systems
• Working in high-volume, fast-paced environments with frequent context switching between recruiting, onboarding, performance management and contractor operations

Benefits

• 100% paid medical, dental, and vision coverage for individual employees.
• Additional premium costs are covered 60% by Leading Educators for partners and dependents on medical, dental, and vision plans.
• 4% matching 401k plan, Flexible Spending Accounts for medical, childcare and commuter expenses, and an Employee Assistance Program (EAP).
• Benefits are valued at or above $9,000 for employees.
• First three years of employment, full time staff accrue 22 days a year.
• Five additional days are accrued after the third and sixth year of employment.
• Leading Educators also offer 16 additional paid days off for various holidays, including three floating holidays staff may use at their discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed