Associate Director Strategy Execution

Grayson HR•Durham, NC

1d•Remote

About The Position

We partner with law firms across the United States to deliver integrated solutions across client acquisition, operations, and business support. We drive growth with targeted, data-driven campaigns, while providing operational support, including contact center solutions, medical record summarization, and back-office services, creating a scalable, end-to-end platform for law firm success. Job Summary: The Associate Director, Strategy Execution, supports the translation of strategic priorities into day-to-day execution across three entities. This role partners closely with leadership to drive alignment, track progress, and ensure key initiatives are implemented effectively. This is a hands-on, execution-focused role designed for someone who can operate within a fast-paced, multi-entity environment while developing into a senior leadership position over time

Requirements

Bachelors Degree in Business Management or Marketing
7–10 years of experience in strategy execution, operations, or business leadership
Excellent communication, interpersonal, and client service skills
Proven ability to execute strategy across multiple business units
Strong organizational and execution skills, experience working closely with executive leadership
Experience working in startup, Business Process Outsourcing (BPO), Legal Process Outsourcing (LPO), or multi-entity environments

Nice To Haves

Experience supporting multi-entity or global organizations
Background in operations, consulting, or strategic program management
Familiarity with performance metrics, dashboards, and operational KPIs

Responsibilities

Drive the execution of strategic initiatives across all three business entities, ensuring alignment, accountability, and consistent follow-through
Translate leadership priorities into clear, actionable plans, timelines, and deliverables
Track progress against key initiatives and ensure accountability across cross-functional teams
Partner with Legal, Marketing, HR, and Operations to align priorities and drive effective execution
Establish and monitor KPIs to measure performance, identify gaps, and inform decision-making
Identify operational inefficiencies and implement process improvements that enhance performance and scalability
Build and strengthen scalable processes, workflows, and execution frameworks
Provide reporting, insights, and recommendations to support leadership decisions
Strengthen cross-functional alignment, communication, and execution across teams and entities