Associate Director, Solutions Management

Profit Recovery Partners•Santa Ana, CA

29d•Onsite

About The Position

An Associate Director, Solutions Management is responsible for aspects of client account management; including maximizing client savings by upselling additional services into scope, identifying new and creative ways for PRP clients to save additional dollars, and client retention. You will manage a team of 1-2 direct reports in driving engagements and performance. Alongside the Director, you will manage the execution of savings confirmations and enhancements for all expense areas in your team's book of business. The ideal candidate will utilize exceptional relationship building skills and business savvy and collaborate across departments, with clients' C-level leadership, and key stakeholders which is accomplished through the effective management of implemented client savings programs.

Requirements

Bachelor's degree required
8+ years of relevant experience in consulting or a related field
4+ years of management/supervisory experience
Excellent verbal and written communication skills
Experienced in Microsoft office suite
Sales ability with a track record of working with C-level clients
Attention to detail with strong quantitative and analytical skills
Ability to lead others to complete complex projects on time
Very high degree of urgency
Proven ability to handle objections to finalize audit categories with client

Responsibilities

Alongside Director, own assigned accounts; responsible for expanding scope into new expense areas.
Maximize client savings achieved and value to retain targeted accounts after initial engagement
Building trusting relationships to present opportunities for new projects and renewal contracts to existing clients with a high level of urgency via:
Building meaningful relationships with C Suite executives; identify and continually deliver new value to existing clients
Maintain C-level engagement by meeting regularly, in person or virtually, to confirm savings
Exceed client expectations by understanding their needs and fulfill contractual obligations.
Responsible for meeting team revenue targets within projected timeframes including internal stakeholder management.
Identify, analyze, and interpret trends or patterns in complex data sets, identifying patterns and relationships across multiple industries to develop meaningful recommendations for clients.
Establish, maintain, and track performance through dashboards that reflect contributions from operating groups
Problem solving and resolution of issues within client projects.
Identify, track, manage, and resolve client and project roadblocks and issues.
Work cross-functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled.
Manage and develop team of 1-2 direct reports
Responsible for meeting or exceeding department and personal performance to key performance indicator goals
Other duties as assigned.

Benefits

Full medical, dental, and vision coverage
Optional pet insurance
Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
$200/month waived medical benefit for employees who opt out of our health plans
Cell phone stipend for applicable roles
Financial Wellness: 401(k) plan with company match
Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
Strong Foundation: Over 28 years of consistent growth and success
Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion