Associate Director, Social Media

AMP • Boston, MA

121d

About The Position

The Associate Director, Social position leads strategic planning and execution of earned and paid social communication programs for client engagements. This requires experience and excellence in Social Listening and Analytics, Community Engagement, Content Marketing, and Influencer Outreach. The Associate Director, Social is asked to lead the overarching direction and continued optimization of client programs - working with cross-discipline team members to produce impactful work. Additionally, this role will lead social new business pitches working across departments to acquire new client work. The position reports directly to the Director of Social. The Associate Director, Social is also expected to maintain a close level of coordination with senior Strategy, Search, Media and Account management, as well as the Content team- working towards a cross-agency approach to integrated Communications Planning.

Requirements

• Bachelor's Degree or equivalent job-related experience required
• 7-10 years of experience in Social Agency experience a must, client-side experience additionally preferred
• Interest in integrated digital media, strategic planning, and content development
• Intimate knowledge and experience working with Social analytics tools and platforms
• Strong sense of personal responsibility and initiative - must be able to work autonomously or in advance of other teams joining, supporting.
• Highly collaborative. Comfortable with leading, co-leading and following teams.
• Good written communication and verbal communication skills
• Excellent customer service orientation
• Strong prioritization skills
• Decision making skills
• Analytical and research Skills
• Team building Skills
• Ability to understand and follow specific instructions and procedures
• Ability to exercise sound judgment
• Ability to make oral presentations
• Ability to gather data, to compile information, and prepare reports
• Ability to ensure a high level of service and quality is maintained
• Ability to direct, lead, coach, and develop people
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Ability to research and analyze data effectively
• Demonstrated ability to provide cross-functional leadership
• Ability to develop strategic plans to grow the business
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Basic computer skills including familiarity with Word, Excel, and Internet usage
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Responsibilities

• Take the lead Social role on key client accounts - developing and executing strategic recommendations to ensure the team approach is in line with project objectives and best practices for Social.
• Participate in the business development process to provide Social and digital expertise, and collaborate with cross-agency teams to win client accounts.
• Review ongoing client work implemented by Social team members across multiple accounts - to ensure work is in line with client and agency expectations.
• Educate cross-agency personnel on emerging social and media technologies, toolsets and processes based on industry best practices and program results.
• Guide Creative and Content teams on content development efforts for social communication programs.
• Build plans and presentation materials for delivery/presentation to clients.

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree