About The Position

The Associate Director of the Small Business Development Center provides management and oversight of the University operated SBDC programs and regions for delivering client solutions. The Associate Director Small Business Development Center is part of the Small Business Development Center (SBDC) leadership team. Manages the SBDC customer solutions “Hub and Spoke” system consisting of UA statewide program initiatives, regional managers and offices, and business consultants to ensure the delivery of quality services, achievement of SBDC project goals, and economic impact. Assesses small business needs and matches with SBDC professional staff and contractor expertise to deliver management and technical assistance solutions for SBDC client firms. Manages statewide SBDC program initiatives including research, new business start-up, capital access, and rural enterprise development. SBDC Regions include 39 counties in North, South, and Central Alabama with offices in Tuscaloosa, Birmingham, Auburn, and Mobile. Monitors technical assistance capacity for service delivery and provides feedback and coaching for performance improvement of the professional staff of UA-operated programs and regions. Provides continuity and trouble-shooting to ensure a quality work product and strong UA SBDC brand.

Requirements

  • Bachelor's degree and six (6) years of business consulting, small business development, and/or a management experience in in the private sector; OR master's degree and four (4) years of business consulting, small business development, and/or a management experience in in the private sector.
  • Must have valid U.S. driver's license.
  • Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies.
  • Applicants under the age of 21 will have some driving restrictions.
  • Strong communication skills for consulting, client engagement, needs assessment, and delivery of business solutions.
  • Critical thinking, problem recognition, and complex problem solving skills.
  • Ability to work with consulting teams and pull resources together for maximum impact on client success.
  • Thorough knowledge of project planning, financing and sources of capital, management of consulting teams, and performance measurement processes.

Nice To Haves

  • Master’s degree and ten (10) years of experience in small business development field.
  • Detailed understanding of the SBDC program, sources of capital for small business financing, and experience in project planning and implementation.
  • Experience with providing solutions to business sectors and industries.

Responsibilities

  • Management and oversight of University operated SBDC programs and regions
  • Manages the SBDC customer solutions “Hub and Spoke” system
  • Ensuring delivery of quality services
  • Achievement of SBDC project goals
  • Economic impact
  • Assesses small business needs
  • Matches needs with SBDC professional staff and contractor expertise
  • Manages statewide SBDC program initiatives
  • Monitors technical assistance capacity for service delivery
  • Provides feedback and coaching for performance improvement
  • Provides continuity and trouble-shooting
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