Associate Director Site Reliability Engineering - IAM

DTCC • Jersey City, NJ

4d • Hybrid

About The Position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of CISO team, as the Associate Director of Identity and Access Management (IAM), you will serve as the technical leader responsible for Site Reliability Engineering across IAM platform, overseeing and managing all critical IAM tools operational activities. With over seven years of experience in the field, you will provide strategic direction, hands-on technical expertise, and leadership for a comprehensive suite of IAM solutions, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), Secrets Management, Public Key Infrastructure (PKI), and Active Directory (AD).

Requirements

• Bachelor's degree and/or equivalent experience
• Minimum 8 years of Cybersecurity / IAM related experience
• Minimum of 8 years of progressive experience in Site Reliability Engineering in Identity access management platform.
• Proven leadership experience in a technical management role.
• Strong understanding of IAM frameworks, security best practices, and compliance standards (such as SOX, HIPAA, or PCI-DSS).
• Excellent communication and interpersonal skills, with the ability to partner effectively across technical and business teams.

Nice To Haves

• Relevant certifications (e.g., CISSP, CISM, Microsoft, or vendor-specific IAM credentials) are a plus.

Responsibilities

• Lead and Implement SRE across all IAM platforms and ensure availability, resilience, scalability, and performance of production systems on a proactive basis by coordinating with Engineering teams and platform teams.
• Design and implement end-to-end observability pipelines, data processing workflows, and automation execution environments
• Define and manage SLI, SLO’s and SLA’s.
• Establish comprehensive monitoring strategies for IAM system performance, drift detection, data quality, and service health across all IAM platforms.
• Build real-time dashboards and alerting systems that provide actionable insights into system performance, resource utilization, and service reliability.
• Implement proactive monitoring strategies to detect issues before they impact customers
• Lead incident triage and recovery, drive post-incident reviews and systemic fixes, reduce MTTR through tooling, automation, and resilient architectures
• Collaborate with cross-functional teams, including security, infrastructure, and application development, to align IAM initiatives with organizational goals and compliance requirements.
• Provide technical mentorship and leadership to IAM engineers who is working on multiple IAM technologies - operational activities , fostering a culture of innovation and continuous improvement.
• Lead incident response/Disaster Recovery /On call support / Change Management Process and troubleshooting efforts related to IAM tools, ensuring timely resolution of security events and operational issues.
• Lead and manage IAM teams (L1/L2/L3 support)
• Handle hiring, onboarding, and team structuring
• Drive performance management, goal setting, and appraisals
• Mentor team members and build future leaders
• Ensure team skill development (IAM + SRE upskilling)
• Manage on-call rotations, workload balancing
• Foster a collaborative, accountable, and high-performance culture
• Drive diversity, inclusion, and team morale initiatives

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level